I have an email in my outlook express (BOX SENT) that I can't remove. When I try it freezes the computer. It is an e-mail that I tried to send.

I have an email in my outlook express (BOX SENT) that I can't remove. When I try it freezes the computer. It was an e-mail I was trying to send

and it has been sent. Someone knows how to remove it.

original title: Email in outlook express

Check for working offline and see if it will delete, or else create a new Outbox and sent items folder.

Follow these steps for the Outbox, sent items after you move the messages you want to save to a local folder that you create. Just don't touch the problem message so OE will not freeze.

Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

With OE closed, find the Outbox.dbx and Sent Items.dbx file and remove them. New files will be created automatically when you open OE.

To avoid this in the future:

Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

Information on the maximum size of the .dbx files that are used by Outlook Express:
http://support.Microsoft.com/?kbid=903095

After you're done, followed by compacting your folders manually while working * off * and do it often.

Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
http://www.oehelp.com/OETips.aspx#3

Tags: Windows

Similar Questions

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    Deleted items is probably damaged. On the off chance that you want messages to be saved in deleted items, (a garbage can), move them to a local folder, you create and then follow these steps.

    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

    In Windows XP, the files of user OE (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

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    General precautions for Outlook Express:

    Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

    Information on the maximum size of the .dbx files that are used by Outlook Express:
    http://support.Microsoft.com/?kbid=903095

    After you're done, followed by compacting your folders manually while working * off * and do it often.

    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
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    All other functions in the problem account seem to work well.

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    Spend most of your messages out of the Inbox and move the messages you want to record off deleted items, and sent items. Locate the OE message store and then close OE.
     
    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.
     
    In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.
     
    With OE closed, find the Deleted Items.dbx and Sent Items.dbx files and delete them. New files will be created automatically when you open OE.
     
    Compact all folders as described below.
     
    To avoid this in the future:
     
    Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.
     
    Information on the maximum size of the .dbx files that are used by Outlook Express:
    http://support.Microsoft.com/?kbid=903095
     
    After you're done, followed by compacting your folders manually while working * off * and do it often.
     
    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.
     
    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3
     
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    I've rescheduled back 5 days, BUT that has not worked or the other.

    I have downloaded Mozilla Firefox and it makes no difference.

    System Restore will not help, and the browser you use is irrelevant.

    Spend most of your messages out of the Inbox if you can and move the messages you want to record off deleted items, and sent items. Locate the OE message store and then close OE.

    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

    In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

    With OE closed, find the Deleted Items.dbx and Sent Items.dbx files and delete them. New files will be created automatically when you open OE.

    Compact all folders as described below.

    To avoid this in the future:

    Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

    Information on the maximum size of the .dbx files that are used by Outlook Express:
    http://support.Microsoft.com/?kbid=903095

    After you're done, followed by compacting your folders manually while working * off * and do it often.

    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3

    Bruce Hagen
    MS - MVP October 1, 2004 ~ September 30, 2010
    Imperial Beach, CA

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