Enter the valid user name and password to connect in the workspace

Dear reader,

We are working on system 9.2.0, the problem that we face are as connect us to the workspace we get an error "Please ENTER THE VALID USERNAME AND PASSWORD TO CONNECT to THE SYSTEM"; and at a time where we access studio EN an another error message that says "COULD NOT CONNECT to GSM SERVER HYPERION: 1800", we have installed Hyperion BI/UI in the same folder and configured with the same repository, each service is correctly installed and configured in shared services, we are able to view the node BI + and we also tried configure the SSP and BI/AC two or three times. Please suggest the solution for the same thing.

Hi Vikram,

Check if your EN service is started and your database is running.

Kind regards

Tags: Business Intelligence

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