Entry no. phones smart blackBerry stored?

I was greatly puzzled.  I have an entry for "John Doe" with all his numbers in there.  I use BB voice and say "call John Doe", BB: you said John Doe? and on the screen it has text 1.  John Doe 2.  Jane Doe, I reply "Yes", and then he comes back with "No entry stored.

OK, to try to fix it, I deleted the whole contact and put in a new contact under 'John Doe' manually entered all the information right on the BB, rather than by means of Outlook Express, and again, I get "no entry stored.  This is a number, that I NEED to voice my calls as I call this person a lot for business.

Any ideas on what is the cause? In Contacts, I can migrate to his name, scroll to the mobile phone number and press "call" and he composed so there is nothing wrong with entering the number.  The BB is also grateful that there is a contact under the name "John Doe" because it says "did you mean so-and-so?  GRRRRRRRR on this head-scratcher any help would be GREATLY appreciated.

I have noticed no other contacts where this happens.

After scouring the net, I found the answer.  I went back into Outlook Express, add all the numbers in my address book, and then ran a synchronization and tadaaaaa, BB voice dialing works now.  It did not matter that I had entered manually on my BB.  The numbers had TO be in the address book before it would work.  Once again, everything is going well with the world...

Tags: BlackBerry Smartphones

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