Entry point not found error. May not know how to solve this

for about two weeks, my computer constantly displays this error about every 15 minutes: mediadev.exe - point of entry not found.  The procedure entry point QueryFullProcessImageNameW be found in KERNEL32.dll dynamic link library.

I don't know what mediadev.exe is.  probably something my child installed without authorization.  can't find it on the computer.  tried system restore, but it will not restore, doesn't matter what date I choose.  How can I get rid of this error?

It does not seem to be marked as malware... yet.  See

http://www.herdprotect.com/mediadev.exe-99d47fadab9b61b9c3547f7487690e986487d58c.aspx

It is possible, however, MalwareBytes AntiMalware (free version) can be found, delete it.  Download, install, update and run a scan for free.

If this isn't the case, you should be able to find it if you configure search to look in hidden and system files and folders.  See below.

It can be run as a service named 'Media Device Service' or 'MediaDevSrv' so if you find mediadev.exe, you will not be able to delete until you stop the service.  To do this, open Services (start > run > services.msc > OK) and scroll down to find one or the other of these names.  If you find it, double-click to open the 'Properties' window, and click the 'Stop' button AND change the "Startup type" to "Disabled".  Click OK.

Tags: Windows

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