Envy 17-j020us, cannot cut/copy and paste in the file Explorer

I can cut/copy and paste the url and the text to speech, etc, but I am unable to cut/copy and paste files in Windows File Explorer. I tried malwarebytes and virus programs running. HP support has tried to access remotely to identify the problem without success. Y at - it another option in addition to a factory reset or restore point? Thanks in advance for any help.

Hi jdavis33811,

Have you tried the three methods of cutting and pasting? Using the keyboard shortcuts CTRL-X CTRL-V, right click on the file and selecting cut, then using the tape from the file Explorer / File menu.

If you have tried all three, the next thing to try is a boot minimum to see if something is in the background to block the order. A clean boot loads Windows with the drivers and the minimal software. This link of Support technique Microsoft will show you how do it.

Once you have made the clean boot try three methods of cutting and pasting. If it works the next step is to go back to msconfig (see Microsoft link above) and enable half the services you shut-off valve to the clean boot. Then try to cut and paste again. Keep half of the remaining services that allows until you cannot cut and paste, then disable half of the services that you just active. This, until what specify you what service has problem.

If after all that you still have a problem then the next step would be to backup your files on an external hard drive or a USB flash drive and then doing a complete System Recovery.

Tags: Notebooks

Similar Questions

  • My keyboard loses functionality when I try to leave comments on Facebook. Delete, BACKSPACE, apostrophe and cut, copy and paste are disabled.

    My keyboard loses functionality when I try to leave comments on Facebook.

    Delete, BACKSPACE, apostrophe and cut, copy and paste are disabled. This only happens in the comments, no functionality is lost in the mail or status updates.

    I disabled all my Add-ons and restarted Firefox and the problem persists. I've updated modules, restarted Firefox and the problem persists.

    I updated Firefox and that made no difference.

    I deleted the cookies and cache and still no luck.

    SOLUTION: I disabled the add-on Grammarly Lite and this seems to have solved the problem.

    I informed the Facebook of the show. I can't find any information about this problem in troubleshooting of Facebook.

    I can't reproduce this problem in Internet Explorer. All functions work fine.

    I have the same problem on another device that is running Windows 7 Starter and a laptop running Windows 8.1.

    Separate the issue;
    Shows details of the system;

    Plug-ins installed

    Shockwave Flash 15.0 r0
    Shockwave Flash 11.5 r502

    Having multiple versions of a program can cause problems.

    Take uninstaller from here:
    Uninstall Flash Player | Windows
    Uninstall Flash Player | Mac
    Reinstall the latest version.

    Flash Player v15.0.0. 239 http://get.adobe.com/flashplayer/

  • I lost the top bar with my file and edit with cut, copy and paste functionality

    I lost the bar with the following functions: file, edit them with cut, copy and paste

    See-> https://support.mozilla.com/en-US/kb/common-questions-after-upgrading-firefox-36#w_why-are-the-menus-file-edit-view-etc-missing

    Also on the menu of the Firefox button, the Edit option is there. 3 after the word 'Edit' icon will be "not gray" if something is highlighted on the page, or something already exists on the Clipboard. The "arrow" to the right of the Edit will give you the options of text instead of icons.

    Other frequently asked questions after the upgrade: https://support.mozilla.com/en-US/kb/common-questions-after-upgrading-firefox-36

    You must upgrade to a newer version than the Firefox 4 with the included information in your question that you are using.

    Not related to your question, but...

    You may need to update some plug-ins. Check your plug-ins and update if necessary:

  • Can I cut, copy and paste a block of text in PL/SQL Developer?

    I have been using TextPad to create SQL statements by using the cut, copy and pasting of text BLOCKS.
    I copy the describe a table, replace varchar, date will 10 spaces and copy the column names in a block then paste further down the TextPad.
    Can I join the lines into a single string, replace the spaces with commas
    Then insert the INSERT INTO tbl_name (before the name of column
    Can I get the values by copying also and then paste text block where they need to go. ETC, ETC.

    Thank you, Bill

    Consider by text blocks, you hear the columns rather than rows. The answer is no.

    But it takes, you can generate sql statements by dragging the table from the tree of the browser in a worksheet.

  • How to copy and paste into the search engine does not work?

    How to copy and paste into the search engine does not work?

    It should be.

    Restart your Mac and try again.

    Other than that, make sure that OS X is updated.

    Open the App Store, and then select the updates menu.




    This extension will help you implement the security policies for access to the Clipboard.

    Allow the extended Clipboard support:


  • Can I copy and paste on the document I formula with a note?

    Can I copy and paste on the document I formula with a note?

    As TPD - S1 installs also touch optics, you can use it with wearing the glove.

  • Impossible to copy and paste after the installation of updates

    Installed the updates this morning and now unable to copy a Web page and paste it in microsoft works. Can I use another program, but I'm not a happy camper. It tells me that I should not always immediately install new updates due to problems of this kind. I got burned by updates in the past, but it has been awhile. Everyone must wait at least a week or two before you install these updates.

    Hi Edw276

    Thank you for visiting the website of Microsoft Windows Vista Community.

    Sorry to hear that you are having problems after an update.  In order to help you further, we would require a bit more information.

    What you are trying to copy and paste in the works?  What steps do you take to do this?

    When you try and copy, the copy function appears if you right click on the selected text?

    Do you receive an error message when you try to copy and paste?

    You can copy from another application, such as Notepad in the works?

    Let know us the answers and we can continue to troubleshoot from there.

    Kavita M
    Microsoft Answers Support Engineer
    Visit the Microsoft Answers Feedback Forum site
    and let us know what you think.

  • I can't copy and paste into the InDesign application.

    I can't copy and paste into the InDesign application. He worked a couple of days.

    OS version? How do you paste copy operations? Menu, shortcut, right-click?

    Have you tried trashing the prefs? See replace your preferences

  • Since the download 29.0.1 I can no longer cut, copy and paste. So frustrating!

    Often, I copy and paste items in the forums of the site without problem. However, since I upgraded to 29.0.1 I can do is no longer only and it's so frustrating. I tried to do the extra steps click on your copy and paste items, but it does not help. I even tried downloading the AllowClipboard Helper, but that no longer works. I never needed this add-on in the past.

    This is ridiculous.

    How to get back to version 28? It worked well but had to just go ahead and 'fix' and I hate the new version. I could download the Restorer Classic theme which helped a lot, but some things I couldn't do as version 28.

    Hi karenbills, in fact, the fox icon is part of the title bar. To display the title bar, you can use customize and click the button at the bottom left of the title bar. However, it adds another line of height to the toolbar area, which I think is the reason for which it does not appear by default.

  • Cannot copy and paste with the mouse

    I use VM Player 2.5.2 on MS Windows XP, my comment system is Centos 5.2.

    For some reason I can't use the mouse to copy and paste.

    Any ideas?




    Html in your xorg.conf file breaks are weird

        Subsection "Display"
            Depth       8
            Modes       "1024x768"
            ViewPort    0 0

    I also note that there are no entries in there for a mouse that either.

    Attached is my xorg.conf centOS file, make a backup of the file you are using now and try this one instead.




    Visit VMware developers at http://www.vi-toolkit.com wiki

    Edit: of course, the forum software translated html breaks... hmm

  • Takes are silent when copied and pasted into the new track

    After recording several takes of a vocal part and a model gliding around how I like it, I decided to dub the voices and use another part of the (unused) takes.

    I created a new title in doubles (CMD - D) and pasted the vocal track (including), but the new double track is silent.  I can see the track and everything going out there and tried to remove plugins, copy and paste in different ways, but the track and just stay silent.  I can see them all here in the new track, and all that I can see, they should be heard.

    I tried this search anywhere online and cannot find any mention of this problem anywhere.  Is this just a bug?  I forgot something?

    What version of logic you use.

    It worked well here with 10.2.4

    Also how do you 'stick it '?

    After a screen capture of your page to organize with open mixer

  • I can't copy and paste from Word to the Internet (Firefox or Chrome), but I can copy and paste from the Internet to Word

    I can't suddenly to copy and paste text from Word to the internet (Firefox or Chrome, other Web sites or e-mail), but I can do the opposite. Any ideas? Copy paste works between Word documents and it works between websites (for example, e-mail web page), but not the word to the internet. Help, please. I need to copy and paste my CV to apply for jobs online.

    Great answer. You just saved my HP to learn to go through walls.



    I am new to Win7 and Lenovo technology.  I don't know if this post belongs here or if my problem has to do with the management of password of Lenovo, which I have not yet put in place on my new ThinkPad W700.

    I'm unable to copy information from a text file and paste it in a dialog of Win 7.  I am in a process of loading software from my old machine in the new.  I have all relevant information about the keys, etc. in text files in my archives of software installed.  Manual retyping is a pain!  The function copy / paste works fine outside of the dialog boxes.

    Can someone tell me what I need to do to allow pasting information into possible dialog boxes?


    Copy and paste it in the dialog boxes works very well.  I think my problem earlier was due to not being familiar with the keyboard of the computer again.  I'm used to the CTRL being located at the bottom left of the keyboard.  The new keyboard was the Fn key in this position.  I have pressed Fn instead of CTRL.  Old habits have life tough.  I want to for not noticing it sooner.

  • Where is the arrow to copy and paste into the reader 11 DC? I can not find and use a lot.

    Help please because I can not find the arrow for the copy and paste tool in DC. They had one in the previous version, making it easy to find. I'm totally lost and need to find it.

    Hi Robin,

    In Acrobat Reader ms, you will find the option arrow in the Dock at the rate at the bottom of the page once you open the PDF file. It gets changed to the selection tool, once you place the cursor over the text or image, after selecting it you can easily copy (Ctrl + C) & Paste (Ctrl + V) it.

    Kind regards


Maybe you are looking for