Pavilion 15 laptop: partition recovery it but will not use

Recently, I tried to restore my pc to factory settings using the hp Recovery Manager (something like that) by pressing f11 at startup. It says cannot find the recovery partition, but I can see the 18 gb + files in a recovery partition when I look at 'my computer'.

What should I do? Recovery discs are not an option because I lost the ones I did

If you are not able to access the recovery partition by pressing F11 at startup, the recovery partition can be damaged.

The only option is to use the recovery discs to reinstall the OS. But if you do not have the recovery disks, then you can get the HP discs.

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AntonyG1
Although I am an employee of HP, I speak for myself and not for HP

Tags: Notebooks

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