Envy 17 t n000: HP Support Assistant looking for new drivers
HP yesterday released a huge batch of updates to driver for my laptop. However, when I use my HP Support Assistant to check updates, it only returns three of them, considering that there are at least 20 put updated on the download page. How to solve this problem? I tried to reinstall the framework and HP support assistant, but it did not help.
Sorry, but you are misled by confusing information on the support page.
The date that you need to check that appears when you click the Details area.
For example, the first entry of Driver-Chipset has yesterday date - but when you click on the Details box, you see that it is actually released in July - more than six months ago. So, in this case, HPSA not consider this as a new pilot.
And please don't ask why they have two different dates - I have run in the same situation and I have no answers for that.
I'm a volunteer and I do not work for, or represent, HP.
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Tags: Notebooks
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HP ENVY 15 j-001er: HP Support Assistant does not install drivers
Hello
My HP Support Assistant is not install drivers after they download from the Internet. What kind of software could block the installation? And how to manually install the drivers?
Welcome to the Community Forum of HP.
You can easily set the HPSA to warn you of updates and then use your computer Support pages to download updates to install.
Each driver / software package includes an instruction Decription page and installation.
========================================================
Do not forget:
It is the opinion of the Expert that you shouldn't depend on HP Support AWizard when it comes to BIOS updates.
According to other factors in the system at the time when the HPSA trying to hit your system with an update of this type; the results could be... other than expected.
You can set 'Notification' HPSA to prevent it from trying to update your BIOS.
DON'T update the BIOS when you see an update in the Web page of your computer AND this update can be used to provide a fix for a problem that you have discovered in your system. In other words: If your computer is happy, do not update the BIOS just because you think it would be a good thing to do.
If you decide to update your BIOS
- Make sure that ALL backups are up-to-date and complete - this means that everything you need to restore the system in case something goes wrong.
- Understand that even when you do everything exactly right, you can end up with a bricked computer, that is an expensive paper weight.
- Make sure you have at least your critical data on some form of external backup.
- Unplug the USB drives and other useless material. Keyboard and mouse can stay connected.
- Always run power cable to update the BIOS, never on the laptop battery
- Touch the system during the update is underway
- Optional: Leave wireless ONbutton. You could turn off the router to ensure that there is no interruption.
And, if you get in trouble despite the best intentions:
Click on the thumbs-up Kudos to say thank you!
And... Click on accept as Solution when my answer provides a fix or a workaround!
I am happy to provide assistance on behalf of HP. I do not work for HP.
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I'm looking for missing drivers!
I'm looking for missing drivers!
I have ACER ASPIRE E1 - 470 downgraded to Windows 7 64-bit
Try here probably first chipset:
http://www.driverscape.com/manufacturers/Acer/laptops-desktops/aspire-E1-470/102809
This site must be safe, but you can have the antivirus running anyway.
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HP Envy Phoenix 810-135qe: hp support assistant
I get a message on my printer HP Support Assistant and I'm deleting it, but it is good no matter what I do. I uninstalled and reinstalled HP Support Assistant, but it doesn't seem to help.
My printer is a HP Envy 5530 all in one.
Hi @jeanniespc,
I would simply ignore the false reading of the HP Support Assistant software as uninstalling and reinstalling does not solve the problem.
Thank you!
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HP ENVY 17 j-101sa: HP Support Assistant (bug?)
Hello! I'm new to the forum so my apologies if I break all the rules inadvertently or if this is a stupid question.
My question is about the update from HP Support Assistant version 8.3.27.17, frame 12.5.26.37, 8.0.5386.1523 on a Windows Professional 10 64-bit machine configuration files.
My problem is that HP Support Assistant doesn't seem to go beyond checking messages and updates the scene when you are trying to find the latest updates (see image below).
I tried to check the updates for my machine, as well as for my home printer and both lead to the same result in the image above. In previous versions of HP Support Assistant, it didn't happen because he would gradually go through each step of the process, while replacing the current gray meet with green ticks.
I tried to uninstall HP Support Assistant, his facility with an earlier version and then update via the software through a later executable, all to nothing does not.
I know that there is a problem, because I checked my pattern software download page on the HP website and found that my machine was not on the latest version of the BIOS, because he never showed to those failures to analysis of updates (so I had to download and update my BIOS of the executable manually). However, in previous versions of HP Support Assistant, I received updates for my BIOS and other software without problem.
I hope that you will be able to confirm my software is upward, or if it is a bug related to the version that is described at the beginning of this post.
Any answer will appreciated.
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Yes, exactly. Uninstall Wizard support then the solution structure. Then, installed from the Web site hp support assistant himself.
It works very well. Again, it is after that I rolled back windows.
I would be interested to know if it would work on the update of the anniversary, but I don't want to try again.
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HP15-ac103na: HP Support Assistant on the new laptop
Hello
I have a new notebook HP15 running WIndows 10, so I'm new to all this.
The HP Support Assistant icon appeared in the taskbar with a double exclamation point on it. When I move the mouse over it, it says "Significant action", but when I click it, there is nothing I can do. HP Support Assistant window is disabled by a screen of welcome in front of her, and the next in the Welcome screen button is also disabled. So I can choose my preferences to update etc, but I can't turn them on or go beyond the Welcome screen.
Is it me, or is there something wrong?
Let me welcome you on the HP forums!
I read your post about the problem of HP Support Assistant and wanted to help.You can try to download the latest version of this page and see if it works: HP Support Assistant. HP® Official Site
But if that doesn't fix it, why not just let HP repair at our expense!
You must contact the HP Customer Support directly so they put you in contact with HP Tech Support to see what they can do on the diagnosis and repair of your machine remotely.
I did recently, and HP technology was able to remotely access my PC on the Internet and to make the necessary repairs.
If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Good luck
I'm a volunteer and I do not work for, or represent, HP.
========================================================================
If you feel that my suggestions helped you, please click on the thumbs-up symbol to say thank you!
If they helped to solve your problem, please click 'Accept as Solution' to help others find similar information. -
HP Support Assistant - update for Ralink August 2013
I posted this under the hardware because it's the Ralink WiFi card, but the problem is an HP support Assistant update then maybe I should have posted here in the software. Thought I'd try again; no answer on Forum hardware.
13/11/2013-19:46
Hello mpw101
If I understand correctly, you have a desktop PC HP Pavilion p6 - 2220t CTO and run the Ralink SP62055.exe? I have no idea why the Support Assistant recommend this update because it is to the computers of Business model and not your computer. I recommend that you follow the instructions below.
Step 1. Download this driver to your computer
Step 2. Go in Device Manager
Step 3. Right-click on the Ralink Wireless and uninstall (check that you delete the driver when prompted)
Step 4. Double-click the file you downloaded and install it as it's the right driver Ralink for your computer
This should solve your problem. Thanks for posting on the HP Forums. Have a great day!
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Qosmio G20 - looking for audio drivers
I accidentally erased the audio drivers for my Qosmio G20 PQG20 009002 (I bought in October 2005) and can not find my back-up/recovery discs to fix. Anyone able to point me in the right direction to get replacement drivers?
Thank you
mikey6Hey Buddy,
Usually, you can find all the drivers and tools of Toshiba's official website:
http://EU.computers.Toshiba-Europe.com > support & downloads > download driversBut to look for in * Archives * because your laptop is a former model.
I hope that it helps :)
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Looking for missing drivers after downgrading
I got a new HP Envy 700 - 030qe CTO of Windows 8 for Windows 7.
First question: is there a place I can get ALL the compatible drivers for this machine on Win7? I'm sure that HP sold this machine exactly (or almost exact) a few months ago with Win 7 on it? If someone can tell me the model number then I could order the recovery for her disc, hopefully. I have a legal copy of Win7 with license key, all I need is the drive to recover to Win7. Even if this is not correct, it would be closer to that you are looking for a bunch of missing drivers one by one.
Second question:
I could find most of the drivers except something that presents itself as a USB controller (although most of the USB ports seems to work, maybe all of them). Any idea what to try for this HP drivers:
CONTROLLER USB - Hardware ID
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PCI\VEN_8086 & DEV_8C31 & SUBSYS_2AF3103C
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PCI\VEN_8086 & DEV_8C31 & CC_0C03
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Hello:
You need the USB driver.
There are no models with the motherboard in your PC with W7 drivers.
Even if there were, the recovery of one of these models discs would not work on yours.
W7 drivers you need:
First install the chipset driver and restart.
Graphics card:
Try this audio driver:
Wired network. Download and install the driver 4th on the list.
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Have you tried the fixes suggested; Windows 7 updates are not looking for new
When I look for updates (supposed to be important & critical updates through 2020) my PC goes in an endless quest for Windows 7 updates. Was not able to update since July 2016. Have you tried convenience store and comes up with the error: RC_DataStore 08 x 0070005 CheckSurllog.cab. Did a scannow in cmd and it says it's very good. Any help? I did some research and tried also virtual assistance program. Thank you.
Windows 7 update problems? First read this.
:)
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Hello:
Your PC is not taken in charge by HP for anything other than windows 7.
You will need to get the drivers from the websites of the RMP of the device.
The hardest part for you will be to get XP to install even unless you know either how to get the AMD SATA driver slipstreamed a copy of your XP disc. You can read a guide for this at the link below:
Or if you can change SATA from AHCI to IDE emulation settings, you will be able to install XP but you will paralyze the hard disk performance.
Looking at the hardware on your PC, here are links to the drivers you need.
Chip set. First download listed. This should also contain the AHCI drivers it takes to integrate, but you must check out them of the file using a program like 7-zip.
Once (if) you get installed XP, then re - run the file to load the other drivers of the motherboard.
http://support.AMD.com/us/gpudownload/Windows/pages/raid_windows.aspx#4
Video: Simply choose the video card you have and that you use the drop-down menu at the top right to get the XP driver.
http://support.AMD.com/us/pages/AMDSupportHub.aspx
Audio: Accept the agreement. Download and install the 7 listed article (a first in green).
Network: Download and install the listed 7th file (XP auto install).
Paul
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I am looking for the drivers for my Satellite P100 PSPAD
I'm looking for all the drivers for my laptop please!
Go [link: http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/download_drivers_bios.jsp?service=EU]
then choose your laptop (series P notebooks - Satellite - Satellite - Satellite P100 (PSPAD)), select operating system and press "search".
In the file "Install Instructions" read the proper installation order.
Good luck! -
Looking for XP drivers for s3621sc
I'm looking for the correct drivers XP to my new s3621sc
Specification: spec s3621sc.
Anyoune can help?
Message edited by HansW on 01/25/2009 15:27Make sure that you install XP service pack 2. http://www.Microsoft.com/downloads/details.aspx?FamilyId=049C9DBE-3B8E-4F30-8245-9E368D3CDB5A&displaylang=en
Then install the Chipset Drivers first. Restart, and then continue.
NVIDIA nForce 630i
http://www.nvidia.com/object/nforce_winxp_15.24.html
Graphics card: GeForce 9300 GE
http://www.nvidia.com/object/winxp_181.22_whql.html
Audio: Realtek ALC 888 s
FTP://152.104.238.19/PC/audio/WDM_R214.exe
Wireless LAN:
FTP://ftp.HP.com/pub/softlib/software8/COL19027/PV-49313-1/sp34976.exe
Message edited by dmhoo29 on 01/25/2009 16:09 -
Looking for audio drivers MT - M 8811-96U
Hi, I'm looking for some sound driveers for MTM 8811-96U for Windows7 and Windows XP.
Can anyone help?
Thank you
There is a solution in this thread that can work for you;
Z.
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Windows usually looking for new updates
I tried to update to windows 8 and he's trying to update, then a message appears that says: there was a problem looking for updates and then an error code A 8024, 000. I've been using get with this error and need me to troubleshoot windows update and it does its thing and when its done it says potential database error windows update detected 0 x 80073712 fixed - update windows components need to be repaired fixed, then I go and try to update again and the same thing I get the message that says : there was a problem, you're looking for an update with an error code of 8024a 000
Clean boot and try the updates of Windows - http://support2.microsoft.com/kb/929135
or
Windows Update error 0x8024a000
http://Windows.Microsoft.com/en-AU/Windows-8/Windows-Update-error-0x8024a000If you receive the Windows Update 0x8024a000 or 8024a 000 error when you use Windows Update, the cause may be an interruption of the connection between your computer and the Windows Update service. Here are a few methods you can try to solve this problem.
Run the Windows Update troubleshooting toolOpen and run the Windows Update Troubleshooter to fix the problem automatically.
Run the troubleshooter for Internet connectionsOpen the network troubleshooter utility by hitting at full speed in the straight edge screen, quilting search (or if you use a mouse, pointing to the top right of the screen, move the pointer of the mouse down and then clicking search), entering the identification and repair in the area of research and then tapping or identify and repair network problems.
Try to solve connection problemsTo troubleshoot your Internet connection, see How to solve the problems of connection with Windows Update.
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