ENVY of HP dv6 - 7273ca - fan/temperature problem

Hi guys,.

I have a HP ENVY dv6 - 7273ca with the following system information:

I am running Windows 8.1, with HP CoolSense.  The laptop is still on a hard, flat surface with plenty of room around it for ventilation.

I periodically delete the vents in fan with compressed air as preventive maintenance.

In recent weeks, I found that, without apparent reason, the fan had more charger and I live of the intermittent "black screens" at startup.  It has now arrived at a point where the fan is constantly working at high speed and is extremely hot to the touch.  This includes initial start-up, even after a long downtime and with any other software other than the operating system.

I always ran HP Support Assistant via Windows and it doesn't seem to be any problem illustrated by this software.  I also tried to run HP system health analysis, but all I get is a constant progress bar.  I tried this in Google Chrome and Internet Explorer.

I checked and I have the latest version of the BIOS update.  I run the power ENERGY STAR option.

Any contributions to this fan number would be appreciated, as I am in the last days of my warranty!

Kind regards
Glenn

Hi @gloriousglenn ,

Thank you for visiting the Forums HP's Support and welcome. Please contact our support to the 800-474-6836 as you said about the warranty. If you do not live in the United States / Canada region, please click on the link for the number of support in your region. They will be happy to help you immediately.

Thank you.

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