Equium L40 problems using the recovery disk

Hello

I wonder if anyone can help me?

I want to restore my computer but when I put the recovery disk in I select the cd/dvd rom drive by pressing f12 at startup.
I also maintained pressed C when I lit. I select the disc I want to start the computer, it goes to a black screen, then it loads just windows up as usual.

I phoned with Toshiba for help and all they could tell me was that as another drive worked on my computer, it isn't a problem with the disk drive, but a problem with the disc and it will cost me 30 quid for a new!

Is anyone able to give me any help

Thank you

Hello

If I understand your message, you are not able to recover the laptop using the Toshiba disc. Is this good?

Well, in your case I recommend to start from another original Windows XP CD bootable disc or Vista DVD or a Linux drive to test if the CD/DVD drive can handle this drive.

In this case, you can test if your CD/DVD drive is faulty or if the problem is related to the Toshiba DVD recovery.

Welcome them

Tags: Toshiba

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