Error 1002 when installing the desktop creative cloud application

I too am a very frustrated Adobe user. I use a Macbook Pro with 10.10.5 as the operating system.

My problem is the same that many other people, I am unable to upgrade Creative Cloud Desktop to the 3.8.0310 version and still get error 1002 to the 2% mark. I have tried virtually all the "stuff" in the book, those recommended by Adobe and those blogs, and nothing works. I have even directly connected to my internet provider, without going through my wi - fi modem and using their connection broadband.

Up to what Adobe ceased to provide Direct download links, I was able to update my software. My problem has always been that Creative Cloud Desktop will put not to date to the next version, and what happened on my first Mac as well. If Adobe wants to stop direct links, so why can he not at least make sure that the application works 100% of the time for 100% of its loyal customers. You are deflected us Adobe with your policies, especially now that many people use other software that may not be as powerful as Adobe programs, but at least they are reliable.

Bob C.

Pleiades_k that you have received error messages when you perform the steps mentioned above?  He was facing difficulties to locate the OOBE folder?

I would recommend that you run the utility for uninstalling desktop available creative cloud application during the uninstall of the desktop Adobe Creative cloud application , and then try to reinstall the updated version.

If you continue to experience difficulties, please contact our team of support directly in Contact with the customer.

Tags: Adobe

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