Error 1310 installing Seagate manager (for external HDD)

I try to install Seagate manager (for external hard drive), but I get the following error

"Error 1310.Error writing to file C:\Program Files\Seagate\SeagateManager\iconfiles\BlackArmor\autorun.inf. Make sure you have access to this directory.
If I ignore this error then then following error
"Error writing to the file C:\Program Files\Seagate\SeagateManager\iconfiles\BlackArmor\BlackArmor.ico 1304.Error."
If I cancel the installation after the second error then comes the final error.
"Error 1603 Fatal error during installation. "Consult Windows help install (Msi.chm) or MSDN for more information.

Hello

Some applications or services may cause these error messages. Services are specialized programs that perform functions to support other programs. Disable other applications, including startup items (items that start automatically with Windows) and services by performing a clean boot on your computer. This helps identify the third-party software that is causing the problem to occur.
 
Note: Follow the steps in the article to restart your computer in normal mode.

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    Hi all! I try to install an Agent of Managment of Siebel in a Dev Enviroment with Siebel 8.1.1.11 but when I finished the process of wizzard this failure, I just find the "sw_cfg_util" newspaper and see that:

    GenericLogGenericInfo300000002540814 8:02014-09-04 14:04:20Developing the file D:\Siebel\8.1.1.11.0\ses\siebsrvr\pref\system\agentconfig.xml to D:\Siebel\8.1.1.11.0\ses\siebsrvr\pref\system\agentconfig.xml
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    * It's not attach log files, I paste here the journal:

    2021 2014-09-04 14:00:57 0000-00-00 00:00:00-0300-00000000-001 09 0001 5288 1388 D:\Siebel\8.1.1.11.0\ses\log\\sw_cfg_util.log 8.1.1.11 sw_cfg_util 003f [23030] ENU

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    GenericLog GenericInfo 3 00000002540814 8:0 2014-09-04 14:00:57 ModelFile: d:\sba81\mgmtagent\admin\mgmtagent_only.scm

    GenericLog GenericInfo 3 00000002540814 8:0 2014-09-04 14:00:57 d:\sba81\mgmtagent\admin\mgmtagent_only.scm template file of treatment

    GenericLog GenericInfo 3 00000002540814 8:0 2014-09-04 14:00:57 d:\sba81\mgmtagent\admin\mgmtagent.scm template file of treatment

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    GenericLog GenericInfo 3 00000002540814 8:0 2014-09-04 14:00:57 the label, read SiebelServerHomeDir

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    GenericLog GenericDetail 4 00000003540814 8:0 2014-09-04 14:01:33 key value SiebelServerHomeDir corresponds to D:\Siebel\8.1.1.11.0\ses\siebsrvr\BIN

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    GenericLog GenericDetail 4 00000003540814 8:0 2014-09-04 14:01:33 key value OSDirSeparator decides to.

    GenericLog GenericError 1 00000003540814 8:0 2014-09-04 14:01:33 validation failed: the file was not found.

    D:\Siebel\8.1.1.11.0\ses\siebsrvr\BIN\bin\srvrmgr.exe

    GenericLog GenericError 1 00000003540814 8:0 2014-09-04 14:01:33 ValidateFailed for SrvrMgrExeExists, error: the file was not found.

    D:\Siebel\8.1.1.11.0\ses\siebsrvr\BIN\bin\srvrmgr.exe

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    GenericLog GenericDetail 4 00000003540814 8:0 2014-09-04 14:01:50 key value SiebelServerHomeDir corresponds to D:\Siebel\8.1.1.11.0\ses\gtwysrvr\BIN

    GenericLog GenericDetail 4 00000003540814 8:0 2014-09-04 14:01:50 key value OSDirSeparator decides to.

    GenericLog GenericDetail 4 00000003540814 8:0 2014-09-04 14:01:50 key value OSDirSeparator decides to.

    GenericLog GenericError 1 00000003540814 8:0 2014-09-04 14:01:50 validation failed: the file was not found.

    D:\Siebel\8.1.1.11.0\ses\gtwysrvr\BIN\bin\srvrmgr.exe

    GenericLog GenericError 1 00000003540814 8:0 2014-09-04 14:01:50 ValidateFailed for SrvrMgrExeExists, error: the file was not found.

    D:\Siebel\8.1.1.11.0\ses\gtwysrvr\BIN\bin\srvrmgr.exe

    GenericLog GenericInfo 3 00000003540814 8:0 2014-09-04 14:01:50 SrvrMgrExeExists is hard Validation

    GenericLog GenericDetail 4 00000003540814 8:0 2014-09-04 14:02:05 key value SiebelServerHomeDir corresponds to D:\Siebel\8.1.1.11.0\ses\siebsrvr

    GenericLog GenericDetail 4 00000003540814 8:0 2014-09-04 14:02:05 value key OSDirSeparator decides to.

    GenericLog GenericDetail 4 00000003540814 8:0 2014-09-04 14:02:05 value key OSDirSeparator decides to.

    GenericLog GenericInfo 3 00000003540814 8:0 2014-09-04 14:02:05 the label, read SiebelUserAcct

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    GenericLog GenericInfo 3 00000003540814 8:0 2014-09-04 14:02:05 label, SiebelPasswordInput-(confirm) read

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    GenericLog GenericError 1 00000003540814 8:0 2014-09-04 14:03:42 ValidateFailed to RMIRegistryPort, error: this port number is used. Please specify a different port number.

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    GenericLog GenericDetail 4 00000003540814 8:0 2014-09-04 14:03:50 key value RMIRegistryPort resolves in 1197

    GenericLog GenericDetail 4 00000003540814 8:0 2014-09-04 14:03:50 stdout: 3

    GenericLog GenericInfo 3 00000003540814 8:0 2014-09-04 14:03:50 labels, LDAP is extracted

    GenericLog GenericInfo 3 00000003540814 8:0 2014-09-04 14:03:50 labels, extracted database

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    GenericLog GenericInfo 3 00000003540814 8:0 2014-09-04 14:03:50 recovery order value: FALSE

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    GenericLog GenericDetail 4 00000003540814 8:0 2014-09-04 14:04:13 key value NTUserAcct corresponds to FUSION_SERVER\Administrador

    GenericLog GenericDetail 4 00000003540814 8:0 2014-09-04 14:04:13 value key NTUserPasswd resolves to *.

    GenericLog GenericError 1 00000003540814 8:0 2014-09-04 14:04:14 LsaEnumberateAccountRight failed with the error code 2.

    GenericLog GenericInfo 3 00000003540814 8:0 2014-09-04 14:04:14 labels, read AgentStartnow

    GenericLog GenericInfo 3 00000003540814 8:0 2014-09-04 14:04:14 recovery control value: TRUE

    GenericLog GenericInfo 3 00000003540814 8:0 2014-09-04 14:04:17 concluded end of steps in the model file.

    GenericLog GenericInfo 3 00000003540814 8:0 2014-09-04 14:04:17 concluded end markets for the SSNext.

    GenericLog GenericInfo 3 00000002540814 8:0 2014-09-04 14:04:20 began execution of configuration

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 key value SiebelServerHomeDir corresponds to D:\Siebel\8.1.1.11.0\ses\siebsrvr

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 key value OSDirSeparator decides to.

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 key value OSDirSeparator decides to.

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 key value RMIRegistryPort resolves in 1197

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 key value SiebelRoot corresponds to D:\Siebel\8.1.1.11.0\ses\siebsrvr

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 key value AgentHomeDir corresponds to D:\Siebel\8.1.1.11.0\ses\siebsrvr

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 key value RMIRegistryPort resolves in 1197

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 stdout: 3

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 key value NTUserAcct corresponds to FUSION_SERVER\Administrador

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 key value NTUserPasswd resolves to *.

    GenericLog GenericError 1 00000002540814 8:0 2014-09-04 14:04:20 LsaEnumberateAccountRight failed with the error code 2.

    GenericLog GenericError 1 00000002540814 8:0 2014-09-04 14:04:20 step: IsSESInstallation

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 step IsSESInstallation has no action to execute

    GenericLog GenericError 1 00000002540814 8:0 2014-09-04 14:04:20 step: AgentHomeDir

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 step AgentHomeDir has no action to execute

    GenericLog GenericError 1 00000002540814 8:0 2014-09-04 14:04:20 step: SiebelServerHomeDir

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 step SiebelServerHomeDir has no action to execute

    GenericLog GenericError 1 00000002540814 8:0 2014-09-04 14:04:20 step: SrvrMgrExeExists

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 step SrvrMgrExeExists has no action to execute

    GenericLog GenericError 1 00000002540814 8:0 2014-09-04 14:04:20 step: AgentHostName

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 step AgentHostName has no action to execute

    GenericLog GenericError 1 00000002540814 8:0 2014-09-04 14:04:20 step: SiebelUserAcct

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 step SiebelUserAcct has no action to execute

    GenericLog GenericError 1 00000002540814 8:0 2014-09-04 14:04:20 step: SiebelPasswordInput

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 step SiebelPasswordInput has no action to execute

    GenericLog GenericError 1 00000002540814 8:0 2014-09-04 14:04:20 step: SiebelPassword

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 step SiebelPassword has no action to execute

    GenericLog GenericError 1 00000002540814 8:0 2014-09-04 14:04:20 step: JAVA_HOME

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 step JAVA_HOME has no action to execute

    GenericLog GenericError 1 00000002540814 8:0 2014-09-04 14:04:20 step: UseRC2Encryption

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 step UseRC2Encryption has no action to execute

    GenericLog GenericError 1 00000002540814 8:0 2014-09-04 14:04:20 step: RMIRegistryPort

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 step RMIRegistryPort has no action to execute

    GenericLog GenericError 1 00000002540814 8:0 2014-09-04 14:04:20 step: SelectAuthenticationType

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 step SelectAuthenticationType has no action to execute

    GenericLog GenericError 1 00000002540814 8:0 2014-09-04 14:04:20 step: AuthTargetCode

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 step AuthTargetCode has no action to execute

    GenericLog GenericError 1 00000002540814 8:0 2014-09-04 14:04:20 step: UseSSL

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 step UseSSL has no action to execute

    GenericLog GenericError 1 00000002540814 8:0 2014-09-04 14:04:20 step: AuthCode

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 step AuthCode has no action to execute

    GenericLog GenericError 1 00000002540814 8:0 2014-09-04 14:04:20 step: SSLJAVAOPTIONS

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 step SSLJAVAOPTIONS has no action to execute

    GenericLog GenericError 1 00000002540814 8:0 2014-09-04 14:04:20 step: NTUserAcct

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 step NTUserAcct has no action to execute

    GenericLog GenericError 1 00000002540814 8:0 2014-09-04 14:04:20 step: NTUserPasswd

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 step NTUserPasswd has no action to execute

    GenericLog GenericError 1 00000002540814 8:0 2014-09-04 14:04:20 step: AgentStartnow

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 step AgentStartnow has no action to execute

    GenericLog GenericError 1 00000002540814 8:0 2014-09-04 14:04:20 step: AgentHomeDirParm

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    GenericLog GenericError 1 00000002540814 8:0 2014-09-04 14:04:20 step: UpdateAgentConfig

    GenericLog GenericInfo 3 00000002540814 8:0 2014-09-04 14:04:20 UpdateAgentConfig stage: unzip the file %%AgentHomeDir%%%OSDirSeparator%%pref%%OSDirSeparator%%system%%OSDirSeparator%%agentconfig.xml to %%AgentHomeDir%%%OSDirSeparator%%pref%%OSDirSeparator%%system%%OSDirSeparator%%agentconfig.xml

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 key value SiebelRoot corresponds to D:\Siebel\8.1.1.11.0\ses\siebsrvr

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 key value AgentHomeDir corresponds to D:\Siebel\8.1.1.11.0\ses\siebsrvr

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 key value OSDirSeparator decides to.

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 key value OSDirSeparator decides to.

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 key value OSDirSeparator decides to.

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 key value SiebelRoot corresponds to D:\Siebel\8.1.1.11.0\ses\siebsrvr

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 key value AgentHomeDir corresponds to D:\Siebel\8.1.1.11.0\ses\siebsrvr

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 key value OSDirSeparator decides to.

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 key value OSDirSeparator decides to.

    GenericLog GenericDetail 4 00000002540814 8:0 2014-09-04 14:04:20 key value OSDirSeparator decides to.

    GenericLog GenericInfo 3 00000002540814 8:0 2014-09-04 14:04:20 Expanding file D:\Siebel\8.1.1.11.0\ses\siebsrvr\pref\system\agentconfig.xml to D:\Siebel\8.1.1.11.0\ses\siebsrvr\pref\system\agentconfig.xml

    GenericLog GenericError 1 00000002540814 8:0 2014-09-04 14:04:20 failed during execution, err: 5506020

    GenericLog GenericInfo 3 00000004540814 8:0 2014-09-04 14:04:36 Exiting configuration.

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    For the Management Agent configuration wizard Siebel fails (Doc ID 786652.1)

    Thank you

    Arjesh

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    Visit our Microsoft answers feedback Forum and let us know what you think.
    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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