Error 48 when installing creative cloud to desktop on mac
Hi jeff when installing creative cloud for office, we have this problem, tried everything but without success on the mac OS x lion the message that gives creative clouds for the desktop application on installation is: 48 error code, a critical file cannot access
I got the app but I decided to remove it because I connected in other machines, windows journal told me to close the session on the other machine, I did it and then started problems
Now I'm stuck, have tried most of the solutions on the web and adobe forums and nothing works
Help, please
Thank you very much
Provide relevant CC app Setup logs.
Download cloud creative to troubleshoot and install questions
Mylenium
Tags: Adobe
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Thank youIf you have not tried steps below, you can try:
Step 1) [* I think you had trashed these folders already *]
Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.
(Applications > Utiliites)
Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.
Step 2)
Trash Adobe Creative cloud from Applications Eh well. [* I think you had trashed these folders already *]
[Library files will be hidden and may not appear in spotlight search results, so we will need to manually access]
Step 3) [the user's library]
(1) right-click on the icon in the Finder, then select the option "Go-ToFolder .
(2) you will get a text box, type in the following command and then press the 'return '. (Don't miss ~ symbol) *
~/Library
(3) then navigate to Application Support > Adobe. (If you had already removed all Adobe app, simply rename file Adobe Adobe-old here)
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Step 4) [System Library]
(1) right-click on the icon in the Finder, then select 'Go - To' folder.
(2) you will get a text box, type in the following command and then press the 'return '.
/ Library
(3) then navigate to Application Support > Adobe. (If you had already removed all Adobe app, simply rename file Adobe Adobe old here)
Open file Adobe and trash folders named AAMUpdater ,Adobe Application Manager and OOBE.
Step 5)
Click on the link below and download & run the cleaning of Adobe tool:
Select the option "Adobe Application Manager for Mac OS X 10.6" and click on ""clean Selected " ." or select clean all the option to remove all Adobe apps just for confirmation late once.
http://download.Macromedia.com/SupportTools/cleaner/Mac/AdobeCreativeCloudCleanerTool.dmg
Step 6)
Click on the link below and download Adobe Application Manager and install the same:
http://download.Adobe.com/pub/Adobe/creativesuite/CC/Mac/ApplicationManager9.0_all.dmg
Once installation is complete, niche is going disappear, and then open the Application folder and locate the icon to launch Adobe Application manager, double-click it and update.
Once the update is complete. It shud launch Adobe Creative Cloud app.
If you still get an error even, let us know, we can proceed with additional measures such as the permissions of folders or user Root or deferred CC Installer Direct account.
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use a different wired connection or another browser or a download manager, if you try to download the application of office cc from here and to have a loss of connection - problem, https://creative.adobe.com/products/creative-cloud
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Reference document:
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I think you found the turning wheel on the Adobe CC application.
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I m trying to install Creative cloud on my new mac.
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Charles
Hi Jeff!
After a lot of twisting and 'cleaning up' more than a few phone calls in Support, it s on!
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Do you have connected to the Mac as an administrator?
N ° 1)
Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.
(Applications > Utiliites)
"If present" Adobe Creative Cloud and Adobe Application Manager folder under utility window and trash both folders.
Step 2)
If present, Adobe Creative cloud trash folder from Applications as well.
Step 3)
Click on the link below and download & run the cleaning of Adobe tool:
If necessary , select the option "Adobe Application Manager for Mac OS X 10.6" and click on ""clean Selected " ."
http://download.Macromedia.com/SupportTools/cleaner/Mac/AdobeCreativeCloudCleanerTool.dmg
Step 4)
Click on the link below and download Adobe Application Manager and install the same:
http://download.Adobe.com/pub/Adobe/creativesuite/CC/Mac/ApplicationManager10.0_all.dmg
Once installation is complete, niche is going disappear, and then open the Application folder and locate the icon to launch Adobe Application manager, double-click it and update.
Once the update is complete. He shud launch Adobe Creative Cloud app.
Always the same?
You have to try different user account or it is better to enable the Root user account and later you can turn it off.
I had mentioned as follows to activate the user account root at the link below:
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After logging in to the Root account, try installing Adobe Creative Cloud app, it shud work.
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I just this afternoon to change my service on the phone with an Advisor plan.
And here is the error when installing creative cloud:
No application is configured pour open "aam://SAPCode=PPRO?productVersion=8.0?passPhrase=jKxThUd4XzbI+NYlM0uzyuTK9pmSEI9p5YYjQcik NJ5ExV5A9k6HE7YDvwD98wNaazPqb8KseaN2DC3jEkfZmuJa7CmvYjncGkMpXI2W5sARicoVJk6gQziXeir7dFNhcB qNX8G77clA5s/OHbRu3Qkx/t1p2WW72mFrliDDqUY =" URL.
I thank the help
I found a solution... using AdobeCreativeCloudCleanerTool
Thank you to
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