I m trying to install Creative cloud on my new mac.

Similar Questions

• Error 44 tries to install Creative Cloud 10.10.5 Mac.

  Hey, I am trying to install app creative cloud on my mac, but error 44 is coming all the time I tried to install it... someone knows how to fix this error?
  Thank you

  If you have not tried steps below, you can try:

  Step 1)   [* I think you had trashed these folders already *]

  Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.

  (Applications > Utiliites)

  Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.

  Step 2)

  Trash Adobe Creative cloud from Applications Eh well. [* I think you had trashed these folders already *]

  [Library files will be hidden and may not appear in spotlight search results, so we will need to manually access]

  
  

  Step 3) [the user's library]
  

  (1) right-click on the icon in the Finder, then select the option "Go-ToFolder .

  (2) you will get a text box, type in the following command and then press the 'return '. (Don't miss ~ symbol) *

  ~/Library

  (3) then navigate to Application Support > Adobe. (If you had already removed all Adobe app, simply rename file Adobe Adobe-old here)
  

  Open the Adobe folder and trash folders named AAMUpdater and OOBE.
  

  Step 4) [System Library]

  (1) right-click on the icon in the Finder, then select 'Go - To' folder.

  (2) you will get a text box, type in the following command and then press the 'return '.

  / Library

  (3) then navigate to Application Support > Adobe. (If you had already removed all Adobe app, simply rename file Adobe Adobe old here)
  
  

  Open file Adobe and trash folders named AAMUpdater ,Adobe Application Manager and OOBE.

  Step 5)

  Click on the link below and download & run the cleaning of Adobe tool:

  Select the option "Adobe Application Manager for Mac OS X 10.6" and click on ""clean Selected " ." or select clean all the option to remove all Adobe apps just for confirmation late once.

  http://download.Macromedia.com/SupportTools/cleaner/Mac/AdobeCreativeCloudCleanerTool.dmg

   

  Step 6)

  Click on the link below and download Adobe Application Manager and install the same:

  http://download.Adobe.com/pub/Adobe/creativesuite/CC/Mac/ApplicationManager9.0_all.dmg

  Once installation is complete, niche is going disappear, and then open the Application folder and locate the icon to launch Adobe Application manager, double-click it and update.

  Once the update is complete. It shud launch Adobe Creative Cloud app.

  If you still get an error even, let us know, we can proceed with additional measures such as the permissions of folders or user Root or deferred CC Installer Direct account.

• I created an adobe account and I am currently trying to install creative cloud to be able to try the trial version of photoshop and lightroom, however I can get insofar as the process of checking e-mail and adobe is sending the e-mail to my nephews one em

  I created an adobe account and I am currently trying to install creative cloud in order to try the trial version of photoshop and lightroom, but I can't get insofar as the process of checking e-mail and adobe is sending the e-mail to my email from hotmail to nephews who is not associated with this account.  He used my iMac in November but I only created this adobe account this week.  His e-mail address is not linked to this account anyway... help.  I really need to try out photoshop and lightroom and do not want to buy the monthly where the same problems occurs.  Thanks in advance.

  > He used my iMac in November

  What you need to do is to get him to sign with the cloud on your computer, uninstall and clean all Adobe, then login with your account

  Disconnect the TWO accounts... Uninstall... to run vacuuming...

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -using the vacuuming after uninstalling and before reinstalling is often necessary

  -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  -Restart your computer... Sign in to YOUR account... Reinstall

• tried to install creative cloud but the installation file does not work.

  tried to install creative cloud but the installation file does not work.

  the installation window is suddenly turned off.

  What can I do?

  Mac or Windows and EXACTLY what version of the operating system?

  Recent Mac AND Windows operating systems have been known to cause problems "weird."

  Please read https://forums.adobe.com/thread/1499014

  -try some steps such as changing browsers and disable your firewall

  -also clear the cache of your browser if you start with a fresh browser

  -check the file hosts for blocked entries https://forums.adobe.com/thread/1912777

  http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.

  https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html

  http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html

• Trying to install creative cloud, stops at halfway and gives me error Code: 1.

  Trying to install creative cloud, stops at halfway and gives me "error Code: 1'." When I looked at what that means, it tells me to uninstall, then try again. There is nothing to uninstall. I disabled my firewall and disable all security software. Even went to the properties to UNLOCK program to settle, giving permissions to all. Even as an administrator. Even tried in safe mode, nothing. Same mistake NEVER ONE TIME! Then I downloaded Adobe Assistant I think that another program... It installs and shows that the installed programs, but what that leaves is a folder on the desktop with the name of 2 programs, but there is nothing for them.

  Using the Support Chat from Adobe is the ONLY way it worked! It just took about an hour. But I insisted for them to take over my computer. There was much too much that they had to do, open, and delete stuff. They had to download additional software to try to solve it. They had mistakes throughout, but now installed InDesign Creative Cloud AND. As I said, ask them to do it for you because it's worth against the endless hours, I tried to resolve the question of my own, search the forums, make suggestions, without success. Once I saw my program PASSES the bar of 42%, I knew that they fixed. They will still open the program to ensure that it properly installed. If you highlight the contact on the Adobe site, answer a few questions and then click on NEED of EXTRA HELP. Then connect to the chat. TOTALLY FREE! And you just sit back and watch everything they do, for about an hour. How long approximately it is. But they know what they're doing for sure. As I said, I tried all the available on websites, forums, chats and connect them directly to my computer support, IS THE ONLY THING THAT WORKED they are awesome if you get someone who knows what they're doing, unlike only one, that I had later in the night, which had no idea. I've disconnected and got another person, which sets the creative cloud. Now the rep just fixed and installed InDesign. Save yourself the extra stress as if I was, because I was so frustrated! They are awesome

• How can I download my plan creative cloud on my new mac book?

  How can I download my plan creative cloud on my new mac book?

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)

  -An individual account is for one person and may not be shared with anyone else

• Hello! I bought Photoshop CS4 a few years ago and more later upgraded to CS6. My Mac broke down and I am trying to install CS'A on my new mac, but I can't find the download in my adobe account

  Hello! I bought Photoshop CS4 a few years ago and more later upgraded to CS6. My Mac broke down and I am trying to install CS'A on my new mac, but I can't find the download in my adobe account

  Here is the link to download Creative Suite 6 applications

• Why do I get an error message when I try to download creative cloud on my new mac laptop?

  Why do I get an error message when I try to download creative cloud on my new mac laptop?

  There are MANY messages of error... which is yours?

  or

  A chat session where an agent can remotely look inside your computer can help

  Cloud creative support chat (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• all day trying to install creative cloud get error code 1 what I do

  
  I tried all day download creative cloud, I get an error code 1. Any ideas what is wrong?

  Error code 1: "unable to install". Creative Cloud Desktop: https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

• Tried to install creative cloud on windows 8.1 update.  Got the error code 50.  Tried again and then uninstalled old creative cloud and tried to install new ones. got new 50 error code.

  Creative cloud fails to install (error code 50) does anyone know how to fix this?  I'm on Windows 8.1.  He has already been installed and asked the update.  The update failed with the same code.

  "Unable to install". Creative Cloud Desktop: https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

• I am trying to install creative cloud and got the error code: 50

  What does that mean?

  See if the following can help:

  "Unable to install". Creative Cloud Desktop: https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

• Error code 62 so he was trying to install Creative Cloud

  Help, please.

  Jaidabug,

  We got installed creative cloud! Perhaps my solution can be yours as well. I just spent time with Adobe cat and Rahul removed in my Mac to delete these files (see picture below):

  

  Also, he has deleted these folders "OOBE" (see picture below):

  

  After I saw it deleted all in relation to the Applications Adobe handler. After deleting these files he ran the installer again and it worked. I hope this helps!

  -Matthew

• When trying to install creative cloud, it breaks down!

  Does anybody know wht to do here? I pay the monthly subscription to the Creative Suite and downloaded the software, but download fails when you try to install Creative cloud, no other reason given?

  The solution was reached, see the transcript of the chat below:

  CAT

  Phone

  Opening hours: 24 hours on 24, 7 days a week

  Agents are available

  Have you contacted us on this issue before?

  No Yes

  Start Chat

  Please use the file number: 0184966280

  Hi, there are several consortia in line in front of you. We will be with you as soon as possible. Thank you for your patience.

  You could also try our community forums, where experts are online 24/7.

  You are chatting with 'Sooraj' now

  Sooraj: Hello. Welcome to Adobe Technical Support.

  Sooraj: Hello, Michael.

  Michael Stratil: salvation

  Sooraj: Please allow me a moment then I look in your account & check the details.

  Sooraj: Thank you for being online.

  Michael Stratil: OK

  Sooraj: I understand that you can not install the product. Is this fair?

  Michael Stratil: I've seen cases where other customers have had this problem. Is their a solution?

  Michael Stratil: That is right.

  Sooraj: Thank you for confirming.

  Sooraj: I'll be happy to help you with this.

  Michael Stratil: excellent! You have a solution?

  Sooraj: Can I know you get the exact error message?

  Michael Stratil: It is something like: this facility has met with failure.

  Sooraj: Can I know exactly when you get this error?

  Michael Stratil: after that I downloaded the file, I run. Then at run time, it will fail.

  Sooraj: I know if it is giving an error code?

  Michael Stratil: No, it not there no error code. If you want to have remote access to my computer, you can do it.

  Sooraj: Okay.

  Sooraj: Can I find out if your computer is version 32-bit or 64-bit?

  Michael Stratil: 64-bit

  Sooraj: Okay.

  Michael Stratil: I'm under win 8. If you want, I'll check if it has been updated to 8.1.

  Sooraj: Navigate to C:\Program Files (x 86) \Common Files\Adobe

  Michael Stratil: OK

  Sooraj: Locate the OOBE folder there.

  Sooraj: Can I know if you are able to locate the folder?

  Michael Stratil: Yes. It contains a subfolder: PDApp

  Sooraj: Okay.

  Sooraj: Rename the OOBe OOBEold folder.

  Michael Stratil: Will do.

  Sooraj: Okay.

  Michael Stratil: I did it.

  Sooraj: Okay.

  Michael Stratil: What's next?

  Sooraj: Find the folder named AdobeApplicationManager and rename it to old AdobeApplicationManager.

  Michael Stratil: Where can I find this file?

  Sooraj: C:\Program Files (x 86) \Common Files\Adobe

  Michael Stratil: I don't see a file with this name.

  Sooraj: Okay.

  Sooraj: Navigate to C:\Program Files (x 86) \Adobe

  Michael Stratil: I noticed a folder called creative cloud in the General adobe folder.

  Sooraj: Please rename old Creative Cloud.

  Michael Stratil: OK, it's done

  Sooraj: Okay.

  Sooraj: Press the Start button and type in %AppData%.

  Michael Stratil: When I press the Start button, it takes me to the new victory 8 icons. There is no place to enter anything.

  Sooraj: You can just type in when Windows 8 icons appear.

  Michael Stratil: It is said that there are no applications.

  Sooraj: Do you see a folder there?

  Michael Stratil: 'no apps don't match your search.

  Michael Stratil: No.

  Sooraj: Okay.

  Sooraj: Press the Windows key + R to open the command window run.

  Sooraj: Type in: %APPDATA%\protector.exe

  Michael Stratil: Windows cannot find that said

  Sooraj: Can I know if you received the opition of command run?

  Michael Stratil: Yes, I had the option of market order

  Sooraj: Type exactly: % appdata % and press eter.

  Sooraj: * type exactly: %APPDATA%\microsoft\windows\sendto and then press ENTER.

  Michael Stratil: I typed: 96appdata96

  Michael Stratil: He said, that it does not find 96appdata96

  Sooraj: Copy and paste of this cat.

  Michael Stratil: OK, now I have. On my screen, the % sign looked like 96.

  Sooraj: OKay.

  Sooraj: In the address at the top bar, click on Appdata.

  Sooraj: It opens the Appdata folder.

  Michael Stratil: I'm a bit confused. I can't go back to the results of research. I would try again.

  Sooraj: Okay.

  Michael Stratil: Ok, I have now.

  Sooraj: Okay.

  Sooraj: The folder is Local, then, Adobe.

  Michael Stratil: done

  Sooraj: Do you see an OOBE folder there?

  Michael Stratil: Yes

  Sooraj: Rename it to OOBolf.

  Michael Stratil: You mean OOBold

  Michael Stratil: No. OOold

  Sooraj: It is also very good.

  Michael Stratil: done

  Sooraj: Now try to reinstall the CC.

  Michael Stratil: OK. Please wait.

  Sooraj: sure.

  Sooraj: Please let me know the status.

  Michael Stratil: OK, I managed to install. Thank you.

• Error 48 when installing creative cloud to desktop on mac

  Hi jeff when installing creative cloud for office, we have this problem, tried everything but without success on the mac OS x lion the message that gives creative clouds for the desktop application on installation is: 48 error code, a critical file cannot access

  I got the app but I decided to remove it because I connected in other machines, windows journal told me to close the session on the other machine, I did it and then started problems

  Now I'm stuck, have tried most of the solutions on the web and adobe forums and nothing works

  Help, please

  Thank you very much

  Provide relevant CC app Setup logs.

  Download cloud creative to troubleshoot and install questions

  Mylenium

• Re: Creative cloud problem on new Mac after you use the Migration Wizard.

  It is a terrible response.  I've migrated three days ago and am still stuck in a never-ending cycle of errors trying to get CC to function on my brand new MacBook pro.

  Thanks for your follow-up.  I found myself on an online chat that guided me through a process to solve my problems.  The most common error was on the CC Apps page, where I have been informed a download error, with instructions to contact technical support or to download Creative Cloud.  It seemed that I needed a clean uninstall of CC, but whenever I tried to do, I received the message "CC uninstalled with some errors.  It's frustrating, because I was in need of a clean uninstall to reinstall, but I couldn't get a clean uninstall successfully.

  I would add that some best solution from Adobe seems to be necessary for users who migrate between Macs.  I was quite careful to follow the instructions from Apple, including the update of apps installed before the migration.  I was expecting some problems during this migration, but honestly, the only problem I had was with Adobe CC.

  In case this is useful with future users, here are the instructions of Nirvan in Adobe support that finally solved my problems:

  Mudassir: Close the creative Cloud Desktop application.

  Mudassir: Please open a Finder window, click go > go to folder.

  Mudassir:, and then type as ~/Library/Application Support / and press ENTER.

  Mudassir:, Please rename the folder Adobe as Adobe_old

  Mudassir: Now open the folder search to spend once again, in this type/library/application support / this time and then click OK.

  Mudassir: Notice that this time it's just/library and the ~ symbol is not included.

  Mudassir: Now, rename new folder Adobe in Adobe_old

  Mudassir: Now open the finder window and press it command + shift + U key.

  Mudassir: It will open the Utilities folder, then remove the Adobe Application Manager and cloud file Adobe Creative.

  Mudassir: Please now open utilities activity monitor.

  Mudassir: Then find below process and end them one by one, if they are present:

  Mudassir: 1 cloud creative

  Mudassir: 2 CoreSync

  Mudassir: 3 CCLibrary

  Mudassir: 4 Office Adobe services

  Mudassir: 5 broker IPC Adobe

  Mudassir: 6 demon Adobe Crash

  Mudassir: You can complete the AdobeUpdateDeamon as well.

  John McGrann: Is not smoking. I should try to force quit?

  Mudassir: Yes, you can try to force quit.

  Mudassir: If it does not, please ignore it. After awhile, it will automatically timeout.

  Mudassir: After that, please download and install Creative Cloud Desktop application using the link below:

  Mudassir: http://creative.adobe.com/products/creative-cloud/

  Mudassir: Please click on applications.

  Mudassir: Also, you can remove the folders that we have renamed as Adobe_old under the places below:

  Mudassir: 1. ~/Library/Application Support /.

  Mudassir: 2 / Library/Application Support /.

  Thanks for your follow-up, if - I appreciate it.