Error 80041002 safe for the family

Trying to unlock a site for my children who are put in place with strict web filtering.  If I do it through "Ask anyone", he gives an error 80041002 and is not unlock.  I've went to the site of security for the family and added the site to the 'green' list - it is on the list but does not leave the child on it when they try to access their account.

Any ideas?

Hello Murno,

Thank you for visiting the Microsoft answers community site. The question you have posted is related to Windows Live family safety and would be better suited to the Windows Live Family Safety community. Please visit the link below to find the support you want.

http://windowslivehelp.com/product.aspx?ProductID=4 Chris.H
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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