Error 80070002 on my Dell XPS 420 Intel Core2 Quad running Windows Vista

I spent over 12 hours searching for and perform the patches recommended at this problem and... NOTHING WORKS!

I see that other users of DELL/Vista suffer from the same problem.  I have not received updates automatic download from April 2!
Someone at Microsoft PUHHHLEASE help?  I'm pretty computer savvy, but I have tried EVERY remedy recommended
has failed.  Help, please!  Thank you.
James

Hi Boludo78,
Thank you for visiting the Microsoft Answers forum.
Here is the link to re - install Windows Update Setup. But it will not solve your problem because you have corrupted system files that the utility could not fix.
http://www.Microsoft.com/downloads/details.aspx?FamilyId=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

If the previous step does not take care of the issue you run a vista repair install. Although its recommended to do a clean install.

You have a Vista DVD?
You need to run a repair of the Vista installation.

Here are the steps to do:

1. insert the Vista DVD in the DVD player while your current Vista is running.
WARNING: Do not start the computer and run the installation Vista system startup DVD. An upgrade installation doesn't work that way.

2 click on install now to start the upgrade. (See screenshot below)
NOTE: If the auto run does not load the Vista Setup screen, then open your DVD drive in the computer and click on the Setup file.

3 if you want Vista to check updates during installation, and then click to select. (See screenshot below)
NOTE: It will install more quickly if you select receive no updates to install. You can install them later through Windows Update.

4 do not type a product key. (See screenshot below)
WARNING: If you do not enter the same activated product key that you have already installed, then you can find yourself in a reduced functionality Mode. See: How to get out of the Mode of reduced functionality in Vista

5 let the box automatically activate Windows when I'm online disabled.

6 click Next.

7 click on the No button for the you want to enter your product key now? command prompt. (See screenshot below)

8 select which edition of Vista you have. (See screenshot below)

9 check the box I choose the edition of Windows that I purchased and click Next. (See screenshot below)

10 click the upgrade option. (See screenshot below)

11 follow the instructions up to what Vista install and re-booted the final welcome screen on the Vista desktop.

12 remove the Vista installation DVD.

13. check if all files are missing. If so look in the files in bold shown in step 14 below to see if they are there. You can then simply copy their return.

14 run Disk Cleanup.
NOTE: To learn how, see: How to use cleaning disc in Vista

(A) if the list see records destroyed by upgrade Windows. (See screenshot below)
NOTE: These will be files remaining upgrade, C:\Windows.old, C:\$INPLACE.~TR , and C:\$WINDOWS.~Q, which did not copied. Is it missing from the files of user name, it would be in these files.

(B) click OK to remove.

15 now, all you need to do is activate Vista.
NOTE: To learn how, see: How to activate Vista normally and by Activation of the phone

(A) right click on computer (Start Menu) and click Properties, or open the control panel (Classic view) and click on the System icon.

(B) scroll down a bit and click on: Activate Windows now. (See screenshot below)

Martin
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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