error code 646 again!

Yet once, I get this error code. This time, the update # differ from the last time. The new update # are the following: KB973704, KB975960 and KB974561. I think I need to download it manually like last time, but can't find a way to find the place.

http://www.Microsoft.com/downloads/details.aspx?FamilyId=c4c92d2e-e87d-446F-8d3e-8f4be10c70aa&displaylang=en

Update of security for Microsoft Office 2007 System (KB973704)

http://www.Microsoft.com/downloads/details.aspx?FamilyId=9869C42B-BF7F-4114-A3A8-1F4EEDF88DD7&displaylang=en

Update for the junk e-mail in Outlook 2007 (KB975960) filter

http://www.Microsoft.com/downloads/details.aspx?FamilyId=30BCA927-5799-4D0D-8DA9-FA9F9C50560E&displaylang=en

Update for Microsoft Office Word 2007 (KB974561)

I go on Google: download KBxxxxxx > and it comes.

Try this for your error Code 646 and read ALL the messages/solutions to your problem on the link below:

http://social.answers.Microsoft.com/forums/en-us/vistawu/thread/f3390e74-9961-4AAE-8a05-554c1a9cf1a2

Read the info on the above link to error Code 646.

With the compliments of: David_O - Support Engineer

This problem occurs when the agent Windows Update Wups2.dll file is incorrectly registered in the registry. Because registry files that correspond to the Wups2.dll file are missing, update facilities have failed. There are two methods to resolve this issue, use method 1 first, and if it did not resolve your issue, go to method 2

Method 1: Save the Windows Update files

1. click Start and type notepad in the box start the search .

2. click on Notepad in the programs list.

3. copy the following commands, and then paste them into the opened Notepad window:

REGSVR32 WUPS2. DLL/S
REGSVR32 STINKS. DLL/S
REGSVR32 WUAUENG. DLL/S
REGSVR32 WUAPI. DLL/S
REGSVR32 WUCLTUX. DLL/S
REGSVR32 WUWEBV. DLL/S
REGSVR32 JSCRIPT. DLL/S
REGSVR32 MSXML3. DLL/S

1. in Notepad, on the file menu, click on record under.

2. in the list record under , click all files.

3. in the file name box, type register.bat.

4. save the Register.bat file to your desktop.

5 right-click the Register.bat file, and then click run as administrator. Reduce this includes this imageIf you are prompted for an administrator password or a confirmation, type the password or click continue.

6. try to install the updates again.

Method 2: Download and install Windows Update agent

For more information about how to download and install the latest Windows Update agent, click on the number below to view the article in the Microsoft Knowledge Base:

949104

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

If the above does not help:

You will get the best help for any problem of Update/Service Pack update Vista Forum; the link below:

http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

When you repost here, kindly include this error Code, and exactly what is happening when you try to update.

In this way, you will receive the best help.

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

Similar Questions

  • error code 646 assigned to 7 updates from microsoft who fail to install again and again?

    have tried to install updates 7 x more than 3 and always comes back as having failed with the error code 646. I restarted computer and now do not know what is wrong or what to do

    If they are Office updates then seek for them here by putting in the number Ko and then search and download manually and install updates.

    http://www.Microsoft.com/downloads/en/default.aspx

    TaurArian [MVP] 2005-2010 - Update Services

  • Vista - Error Code: 646 (cannot install KB2092914 & KB2277947)

    MICROSOFT WORKS 9 (KB2092914) AND SECURITY UPDATE 2007 MICROSOFT OFFICE SYSTEM (KB2277947) HAS NO UPDATES ERROR: 646

    Here is an article with a fix for updates, get the error code 646 (mainly Office updates):http://support.microsoft.com/kb/2258121.

    If this does not work, try the Windows Update Agent to:http://support.microsoft.com/kb/949104/.

    If this does not work, try a boot minimum http://support.microsoft.com/kb/929135.  If the problem goes away then it's just a matter of tracking down the culprit at the origin of the problem.   Follow the procedures described in the article.  Once found, remove, delete, disable or uninstall.  Once remember to put Vista in normal status, as described in the procedures. If the problem occurs in clean mode then just restore the system to normal and reboot - this solution will not work.

    Also read and execute the steps of http://support.microsoft.com/kb/971058.

    If this does not help, please transfer your question in Forum Windows Update:http://social.answers.microsoft.com/Forums/en-US/vistawu/threads where updates experts will be happy to help you.  Please post with the information requested here:what to post in the Windows Update forum

    I hope this helps.

    Good luck!

    Try to download and install manually by download on your desktop and install them one by one. Insert the number of KB to get updates on the right and choose the one corresponding to your version of Vista:http://www.microsoft.com/downloads/en/default.aspx.  If the error persists, temporariliy disable UAChttp://www.howtogeek.com/howto/windows-vista/disable-user-account-control-uac-the-easy-way-on-windows-vista/ and your security software and try again and see if that helps.  If this isn't the case, re-enable the programs before you continue.
    Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Error code: 646 (cannot install updates 8)

    Repeated error codes 646 8 updates security 6/20-6/22.  Please notify me if there is a solution to this problem.

    Here's your alert: http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/18449f60-c149-4eaf-b8e6-a2880cd7232b

    Summary of the issue:

    We are aware of a potential problem that you may experience with the latest updates to Office security.   When you install these updates, the Windows Update control panel returns the error 646 or 0 x 80070646.

    Technical details:

    Error 0 x 80070646 or 646 is a MSI installer error that won't happen when the updates are installed via the Windows Update control panel.  Workaround solution previous to solve the immediate problem requires the installation of the update to a standalone package starting from Microsoft Download Center.  We do not recommend this workaround solution.

    If the Windows Installer logging is enabled, the following line must be identified as a symptom:

    Error 1606. Could access the location %APPDATA%\ network

     

     

    Cause:

    The problem is potentially a result of an incompatible, incorrect environment (%AppData%) as variable shown below:

    Solution:

    1. open the registry editor.  To do this, click Start, type regedit in the search box, and then click regedit.exe in the list programs. In the user account control dialog box, click on continue.

    2 go to the following registryHKEY_USERS\ keys. DEFAULT\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

     

    3. the correct and should be the default value forAppData % USERPROFILE%\AppData\Roaming. To edit the value, double click on Appdata, then change the string in the value data field.

    4. close the registry editor, and then try Windows Update again. (A restart article be required).

    5. If the problem persists, repeat the steps 2 to 4 with the registry keys:

    ·        HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell dossiers\

    ·        HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell dossiers\

    TaurArian [MVP] 2005-2010 - Update Services

  • Problems installation security for Microsoft Office System and all of the programs in the Microsoft Office System (error Code 646)

    I have a laptop running Windows 7 for x 64 bit. Whenever I try to install an update to security for Microsoft Office System2007 or any program that is, I get the error code 646. Everything else seems to be updated. It's really aggravating because when I will shut down my computer, I have to wait until the updates are installed before it stops, but then when I turn it back on and turn it off again, he always says I have to install the same updates to day when I finally stopped and I still have to wait until they are installed. It's a never-ending cycle. What the heck is wrong with Microsoft Office that makes it to where everyone seems to have the same problems? Don't you think that this problem must be corrected instead of simply suggest to download manually? Download manually takes too much time and honestly makes no sense. What is the point of having Windows Update if anyone seems to have manually make updates of Microsoft Office?

    Hi baby Deanna.

    Download the updates manually would let us know what update is causing the problem and that's when we suggest the user to try because it could limit the question.

    Mention updates with which you are having problems with.

    Step 1:
    I see that many users have encountered this problem and they were able to install the updates successfully by disabling the User Account Control [UAC].

    First disable user account control before installing updates.

    Access the link for more information below how to turn user account control on or off:

    http://Windows.Microsoft.com/en-AU/Windows7/turn-user-account-control-on-or-off

    Note: Enable UAC once the diagnosis is made.

    Step 2:
    If you still experience the problem, run utility of Windows update that might help us diagnose the problem better.

    Access the link for more information about the Windows Update troubleshooting tool below:
    http://Windows.Microsoft.com/en-AU/Windows7/open-the-Windows-Update-Troubleshooter

    We look forward to hearing from you.

    Kind regards
    Manasa P-Microsoft Support.

  • Error code 646 for the Vista updates

    Still cannot load updates 11. Follow-up to this process:

    Method 1: Save the Windows Update files

    1. click Start and type notepad in the box start the search .

    2. click on Notepad in the programs list.

    3. copy the following commands, and then paste them into the opened Notepad window:

    REGSVR32 WUPS2. DLL/S
    REGSVR32 STINKS. DLL/S
    REGSVR32 WUAUENG. DLL/S
    REGSVR32 WUAPI. DLL/S
    REGSVR32 WUCLTUX. DLL/S
    REGSVR32 WUWEBV. DLL/S
    REGSVR32 JSCRIPT. DLL/S
    REGSVR32 MSXML3. DLL/S

    1. in Notepad, on the file menu, click on record under.

    2. in the list record under , click all files.

    3. in the file name box, type register.bat.

    4. save the Register.bat file to your desktop.

    5 right-click the Register.bat file, and then click run as administrator. Reduce this includes this imageIf you are prompted for an administrator password or a confirmation, type the password or click continue.

    6. try to install the updates again.

    Get the error code 646 Windows Update encountered an unknown error. Whats next to try?

    Hi Tom,

    Microsoft has released a "Fix it" solution that should automatically solve your problems with Windows Update. Click on the link below and follow the instructions.

    How to reset the Windows Update components?

    http://support.Microsoft.com/kb/971058

    If it does not then solve the best suggestion for now would be to try to install the updates manually from the link below.

    http://support.Microsoft.com/default.aspx/GP/downloadover/en-AU#TAB0

    If you know the updates that must be installed, you can manually enter the KB update in the search bar the link to download the update manually.

    If this leaves you too unhappy then made me know Service packs installed for Vista on the computer.

    See also the link to the thread below.

    http://social.answers.Microsoft.com/forums/en-us/vistawu/thread/6e716883-7af4-4A9F-8665-2f4dd57eee8d

    Let me know if this helps.

    Kind regards
    Clement Kumar.

    Microsoft Answers Support Engineer. Visit our Microsoft answers feedback Forum and let us know what you think.

  • Error code 646. I can't find the solution

    I have Windows Vista Home Premium. I try to install the updates but the message: "Error code 646 Windows has encountered an unknown error." He said that I have missed on three things: 1. MS update for Microsoft Excel 2002 (KB973471) security; 2 update for Microsoft Office XP (KB975008) and 3. Update of security for Microsoft Word 2002 (KB973444). I use a Gateway GT5426E desktop computer with 8 GB of RAM, Service pak 2. What should I do to fix this error? I have MS Office XP.  I click on try again and the same error code.

    Download and try to install the updates manually.

    How to download drivers and updates from the Windows Update Catalog or the Microsoft Update Catalog
    http://support.Microsoft.com/kb/323166

    Download page for Microsoft
    http://Office.Microsoft.com/en-AU/downloads/default.aspx?ofcresset=1

    and/or
    http://social.answers.Microsoft.com/forums/en-us/vistawu/thread/267bbf1c-0390-4034-AAB1-45f4a4c4559a/

    TaurArian [MVP] 2005-2010 - Update Services

  • Windows Update error code 646 & 643

    I can not install 6 updates on my pc. updates such as net framework 1.1 service pack 1, outlook 2007, visio viewer 2007, System 2 office 2007 (KB972581) (KB974234), and the filter of junk e-mail in outlook 2007... I get the error 646 & 643 code. I tried disabling my firewall, but it did not work... pls help...

    Try this for your error Code 646 and read ALL the messages/solutions to your problem on the link below:

    http://social.answers.Microsoft.com/forums/en-us/vistawu/thread/f3390e74-9961-4AAE-8a05-554c1a9cf1a2

    Read the info on the above link to error Code 646.

    With the compliments of: David_O - Support Engineer

    This problem occurs when the agent Windows Update Wups2.dll file is incorrectly registered in the registry. Because registry files that correspond to the Wups2.dll file are missing, update facilities have failed. There are two methods to resolve this issue, use method 1 first, and if it did not resolve your issue, go to method 2

    Method 1: Save the Windows Update files

    1. clickStart and type notepad in the box start the search .

    2. click onNotepad in the programs list.

    3. copy the following commands, and then paste them into the opened Notepad window:

    REGSVR32 WUPS2. DLL/S
    REGSVR32 STINKS. DLL/S
    REGSVR32 WUAUENG. DLL/S
    REGSVR32 WUAPI. DLL/S
    REGSVR32 WUCLTUX. DLL/S
    REGSVR32 WUWEBV. DLL/S
    REGSVR32 JSCRIPT. DLL/S
    REGSVR32 MSXML3. DLL/S

    1. in Notepad, on thefile menu, click on record under.

    2. in the listrecord under , click all files.

    3. in thefile name box, type register.bat.

    4. save the Register.bat file to your desktop.

    5 right-click the Register.bat file, and then clickrun as administrator. Reduce this includes this imageIf you are prompted for an administrator password or a confirmation, type the password or clickcontinue.

    6. try to install the updates again.

    Method 2: Download and install Windows Update agent

    For more information about how to download and install the latest Windows Update agent, click on the number below to view the article in the Microsoft Knowledge Base:

    949104

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    Error 643:

    http://support.Microsoft.com/kb/923100/

    "When you try to install an update for .NET Framework 1.0, 1.1, 2.0, 3.0 or 3.5, you may receive Windows Update '0 x 643' error code or error code Windows install"1603"

    Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    If the above does not help:

    You will get the best help for any problem of Update/Service Pack update Vista Forum; the link below:

    http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

    When you repost here, kindly include this error Code and exactly what is happening when you try to update.

    In this way, you will receive the best help.

    See you soon.

    Mick Murphy - Microsoft partner

  • Error code 646 is displayed when I try to install & reinstall KB2680317. It will not install

    I tried typing in the KB2680317 and tried a manual install and again, it won't install the update but comes up with the error code 646 and 1 update failed. What can I do else? Thank you!

    Hello

    These can help you:

    Method 1: Run the Microsoft fixit

    Review the information in the site mentioned below

    http://support.microsoft.com/kb/2258121.

  • error code 646 for the updates of Microsoft office

    error code 646 for Microsoft office updates KB949710, KB951550, KB973593, KB950130, KB951944, KB973704, KB974561. Help, please

    Try this for your error Code 646 and read ALL the messages/solutions to your problem on the link below:

    http://social.answers.Microsoft.com/forums/en-us/vistawu/thread/f3390e74-9961-4AAE-8a05-554c1a9cf1a2

    Read the info on the above link to error Code 646.

    With the compliments of: David_O - Support Engineer

    This problem occurs when the agent Windows Update Wups2.dll file is incorrectly registered in the registry. Because registry files that correspond to the Wups2.dll file are missing, update facilities have failed. There are two methods to resolve this issue, use method 1 first, and if it did not resolve your issue, go to method 2

    Method 1: Save the Windows Update files

    1. click Start and type notepad in the box start the search .

    2. click on Notepad in the programs list.

    3. copy the following commands, and then paste them into the opened Notepad window:

    REGSVR32 WUPS2. DLL/S
    REGSVR32 STINKS. DLL/S
    REGSVR32 WUAUENG. DLL/S
    REGSVR32 WUAPI. DLL/S
    REGSVR32 WUCLTUX. DLL/S
    REGSVR32 WUWEBV. DLL/S
    REGSVR32 JSCRIPT. DLL/S
    REGSVR32 MSXML3. DLL/S

    1. in Notepad, on the file menu, click on record under.

    2. in the list record under , click all files.

    3. in the file name box, type register.bat.

    4. save the Register.bat file to your desktop.

    5 right-click the Register.bat file, and then click run as administrator. Reduce this includes this imageIf you are prompted for an administrator password or a confirmation, type the password or click continue.

    6. try to install the updates again.

    Method 2: Download and install Windows Update agent

    For more information about how to download and install the latest Windows Update agent, click on the number below to view the article in the Microsoft Knowledge Base:

    949104

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    If the above does not help:

    You will get the best help for any problem of Update/Service Pack update Vista Forum; the link below:

    http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

    When you repost here, kindly include this error Code, and exactly what is happening when you try to update.

    In this way, you will receive the best help.

    See you soon

    Mick Murphy - Microsoft partner

  • try udates get error code 646

    Some updates were not installed all important and windows update says unknown error 646

    Try this for your error Code 646 and read ALL the messages/solutions to your problem on the link below:

    http://social.answers.Microsoft.com/forums/en-us/vistawu/thread/f3390e74-9961-4AAE-8a05-554c1a9cf1a2

    Read the info on the above link to error Code 646.

    With the compliments of: David_O - Support Engineer

    This problem occurs when the agent Windows Update Wups2.dll file is incorrectly registered in the registry. Because registry files that correspond to the Wups2.dll file are missing, update facilities have failed. There are two methods to resolve this issue, use method 1 first, and if it did not resolve your issue, go to method 2

    Method 1: Save the Windows Update files

    1. click Start and type notepad in the box start the search .

    2. click on Notepad in the programs list.

    3. copy the following commands, and then paste them into the opened Notepad window:

    REGSVR32 WUPS2. DLL/S
    REGSVR32 STINKS. DLL/S
    REGSVR32 WUAUENG. DLL/S
    REGSVR32 WUAPI. DLL/S
    REGSVR32 WUCLTUX. DLL/S
    REGSVR32 WUWEBV. DLL/S
    REGSVR32 JSCRIPT. DLL/S
    REGSVR32 MSXML3. DLL/S

    1. in Notepad, on the file menu, click on record under.

    2. in the list record under , click all files.

    3. in the file name box, type register.bat.

    4. save the Register.bat file to your desktop.

    5 right-click the Register.bat file, and then click run as administrator. Reduce this includes this imageIf you are prompted for an administrator password or a confirmation, type the password or click continue.

    6. try to install the updates again.

    Method 2: Download and install Windows Update agent

    For more information about how to download and install the latest Windows Update agent, click on the number below to view the article in the Microsoft Knowledge Base:

    949104

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    If the above does not help:

    You will get the best help for any problem of Update/Service Pack update Vista Forum; the link below:

    http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

    When you repost here, kindly include this error Code, and exactly what is happening when you try to update.

    In this way, you will receive the best help.

    See you soon.

    Mick Murphy - Microsoft partner

  • Error CODE 646 while trying to install updates.

    I am the Automatic Updates Setup... can someone help me? I get the message above for KB976416 and KB977304 updates. Thank you very much!

    Try a direct download:

    http://www.Microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=79cc0c0f-6D2F-4A55-ad6f-7fd6bfa61896

    Update for Microsoft Office InfoPath 2007 (KB976416)

    http://www.Microsoft.com/downloads/details.aspx?FamilyId=807426a1-8b78-4681-A606-dc39f4d7b64a&displaylang=en

    Update of security for Microsoft Works 8 (KB977304)

    If this does not work:

    Try this for your error Code 646 and read ALL the messages/solutions to your problem on the link below:

    http://social.answers.Microsoft.com/forums/en-us/vistawu/thread/f3390e74-9961-4AAE-8a05-554c1a9cf1a2

    Read the info on the above link to error Code 646.

    With the compliments of: David_O - Support Engineer

    This problem occurs when the agent Windows Update Wups2.dll file is incorrectly registered in the registry. Because registry files that correspond to the Wups2.dll file are missing, update facilities have failed. There are two methods to resolve this issue, use method 1 first, and if it did not resolve your issue, go to method 2

    Method 1: Save the Windows Update files

    1. click Start and type notepad in the box start the search .

    2. click on Notepad in the programs list.

    3. copy the following commands, and then paste them into the opened Notepad window:

    REGSVR32 WUPS2. DLL/S
    REGSVR32 STINKS. DLL/S
    REGSVR32 WUAUENG. DLL/S
    REGSVR32 WUAPI. DLL/S
    REGSVR32 WUCLTUX. DLL/S
    REGSVR32 WUWEBV. DLL/S
    REGSVR32 JSCRIPT. DLL/S
    REGSVR32 MSXML3. DLL/S

    1. in Notepad, on the file menu, click on record under.

    2. in the list record under , click all files.

    3. in the file name box, type register.bat.

    4. save the Register.bat file to your desktop.

    5 right-click the Register.bat file, and then click run as administrator. Reduce this includes this imageIf you are prompted for an administrator password or a confirmation, type the password or click continue.

    6. try to install the updates again.

    Method 2: Download and install Windows Update agent

    For more information about how to download and install the latest Windows Update agent, click on the number below to view the article in the Microsoft Knowledge Base:

    949104

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    If the above does not help:

    You will get the best help for any problem of Update/Service Pack update Vista Forum; the link below:

    http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

    When you repost here, kindly include this error Code, and exactly what is happening when you try to update.

    In this way, you will receive the best help.

    See you soon

    Mick Murphy - Microsoft partner

  • Receive the error code 646

    impenetrable fails to install the updates - I get the error code 646.

    found the answer on Page 5 - Kiran thanks!

    twig

  • Error code 646 for Windows Vista

    When I try to install these updates, I get an error code 646.  I have a laptop Dell Inspiron 1501 with Windows Vista.

    Update of security for the viewer Microsoft Office Visio 2007 (KB973709)

    Download size: 2.5 MB

    You may have to restart your computer for this update is taken into account.

    Update type: Important

    A vulnerability of security in Microsoft Office Visio Viewer 2007 could allow arbitrary code to run when a malicious web page that is updated it is open. This update resolves this vulnerability.

    More information:
    http://support.Microsoft.com/kb/973709

    Help and Support:
    http://support.Microsoft.com/?ln=en-us

    Update of security for Microsoft Office System 2007 (KB972581)

    Download size: 1.0 MB

    You may have to restart your computer for this update is taken into account.

    Update type: Important

    A 2007 Microsoft Office System security vulnerability could allow arbitrary code to run when opening a file modified for malicious purposes. This update resolves the vulnerability so that the 2007 Microsoft Office System documents are managed appropriately.

    More information:
    http://support.Microsoft.com/kb/972581

    Help and Support:
    http://support.Microsoft.com/?ln=en-us

    Update of security for Microsoft Office System 2007 (KB974234)

    Download size: 525 KB

    You may have to restart your computer for this update is taken into account.

    Update type: Important

    This update resolves a problem that can cause programs that use Outlook view with Forms 2.0 control, such as Microsoft Office Outlook with Business Contact Manager, stop functioning as expected after installation of update of security for Microsoft Office Outlook 2007 (KB972363).

    More information:
    http://support.Microsoft.com/kb/974234

    Help and Support:
    http://support.Microsoft.com/?ln=en-us

    OK... I had the same problem with the download of the 2007 Microsoft security updates. When I tried to install updates, I receive error 646. I finally solved my problem by going to the Download Center on Microsoft and I install manually.

    Here are the steps that I took... which I think should work:

    (1) go to the Microsoft Download Center: http://www.microsoft.com/downloads/en/default.aspx
    (2) look for each update code that begins with the letters "KB" and followed by a set of numbers (i.e. KB974234)
    3) click on the link for the download and then click on download and run. I think you have to accept an agreement, then click on continue or OK
    4) repeat for all downloads that you can not install
    (5) run Microsoft Update new and click search the updates and if updates have been installed successfully, they should no longer appear in the updates that must be installed.

    I don't know if it is not relevant or if it helped me succeed to install updates manually, but before I manually installed my updates I followed the instructions David_O posted here http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/f3390e74-9961-4aae-8a05-554c1a9cf1a2 . I suggest that first of all try to download manually by following my directions. If it does not, then it's a possibility instructions of David resolved an issue that allowed me to download them manually disable Microsoft downloads site.

    I can't believe all the research and the suggestions of the technicians did not work... sometimes your own research is the best!

    I hope this helps! Good luck!

  • error code 646 KB2288931 and KB2431831 installation

    My computer fails to install 2 updates: security update, for Microsoft Office System 2007 (KB2288931) and update of security for Microsoft Works 9 (KB2431831) it displays error code 646.  What can I do?  I saw the update history and it lasts for several weeks.  Whenever I stop, it tries to install updates two same in vain.  I used the tool troubleshooting, but in vain.  Help!

    Read the following article about your error:

    http://support.Microsoft.com/kb/2258121>

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