Error code: sec_error_unknown_issuer when opening Gmail and many other trusted websites!

I tried to open G-Mail and a few other trusted sites and Got "this connection is untrusted" with error code: sec_error_unknown_issuer.

There is no other button then "get me out of here".
Date and time are also defined in law.
I use Eset Smart Security 7 and Firefox on Windows 8 unique.

I faced this problem right back in Firefox 2 days only. All other browsers (Chrome, iron, IE10) work as usual.
How can I solve this problem?

Concerning

If you use the feature of ESET that filter web traffic, this problem could be caused by ESET intercept your secure connections and presenting a false certificate. If you see ESET as the transmitter, you have a few options:

(1) disable SSL filtering

This would solve the problem instantly, but you would have less protection. Check the documentation of your product for specific details, or if you have ESET NOD32 ANTIVIRUS 7 look under:

Advanced Setup (F5) > Web and email > Web access protection

Here you can adjust if HTTPS is scanned. (At least, so according to this manual.)

(2) try ESET automated to import certificate

This will allow Firefox to accept the false certificate signed by the certificate of ESET.

These steps are listed on the forum of ESET:

  • With all browsers and e-mail clients private, disable SSL analysis (Advanced setup (F5) > Web and email > Web access protection, I think under protocol filtering > SSL), OK change
  • Re-enable SSL scanning, OK change
  • Start Firefox and test

(3) manually import the certificate ESET in Firefox

This will allow Firefox to accept the false certificate signed by the certificate of ESET.

According to the manual, you can export the certificate to ESET under:

Advanced Setup (F5) > Web and email > access protection Web, perhaps in the section protocol filtering > SSL

Search

See the certificate > Details > copy to a file...

Once you save the file (probably with a CER) you can import it using the certificate Firefox display.

"3-bar" menu button (or tools) > Options > advanced > mini-onglet Certificates > "view certificates" button.

Click the References tab and then click the import button.

Tags: Firefox

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