Error connecting to vCenter Server

After that a sudden loss of power I got the following error trying to connect to vcenter server:

Internal server error

2013-05-15 17:47:44, 772 | DEBUG | 23b4fe43-1f29-4c6f-adc1-1048b2a8845cListener (260). JobManager | Add the activity log: JOB_VC_START
_CONNECTION > < cloudvcs0(com.vmware.vcloud.entity.vimserver:23b4fe43-1f29-4c6f-adc1-1048b2a8845c) > |
2013-05-15 17:47:44, 773 | DEBUG | 23b4fe43-1f29-4c6f-adc1-1048b2a8845cListener (260). CJob                           | updateFailedJob (com.vmware.vcloud.ap
i.presentation.service.InternalServerErrorException) with locale = null |
com.vmware.vcloud.api.presentation.service.InternalServerErrorException: internal server error
at com.vmware.vcloud.vimproxy.internal.impl.VcUpdateListenerImpl.onOuterLoopBreakWithException(VcUpdateListenerImpl.java:721)
at com.vmware.vcloud.vimproxy.internal.impl.VcUpdateListenerImpl.outerWaitForUpdatesLoop(VcUpdateListenerImpl.java:633)
at com.vmware.vcloud.vimproxy.internal.impl.VcUpdateListenerImpl.run(VcUpdateListenerImpl.java:343)
Caused by: org.hibernate.exception.GenericJDBCException: could not execute the query
at org.hibernate.exception.SQLStateConverter.handledNonSpecificException(SQLStateConverter.java:126)
at org.hibernate.exception.SQLStateConverter.convert(SQLStateConverter.java:114)
at org.hibernate.exception.JDBCExceptionHelper.convert(JDBCExceptionHelper.java:66)
at org.hibernate.loader.Loader.doList(Loader.java:2231)
at org.hibernate.loader.Loader.listIgnoreQueryCache(Loader.java:2125)
at org.hibernate.loader.Loader.list(Loader.java:2120)
at org.hibernate.loader.criteria.CriteriaLoader.list(CriteriaLoader.java:118)
at org.hibernate.impl.SessionImpl.list(SessionImpl.java:1596)
at org.hibernate.impl.CriteriaImpl.list(CriteriaImpl.java:306)
at com.vmware.vcloud.inventory.cache.PropertyMapDao.validateOrGet(PropertyMapDao.java:336)
at com.vmware.vcloud.inventory.cache.PropertyMapDao.bulkValidateOrGet(PropertyMapDao.java:321)
at com.vmware.vcloud.inventory.cache.PropertyMapDao.bulkValidateAndGetNewer(PropertyMapDao.java:267)
at com.vmware.vcloud.inventory.cache.InventoryCacheManagerImpl.bulkGetInternal(InventoryCacheManagerImpl.java:418)
at com.vmware.vcloud.inventory.cache.InventoryCacheManagerImpl.bulkGet(InventoryCacheManagerImpl.java:549)
at com.vmware.vcloud.inventory.impl.InventoryServiceImpl.processUpdateSet(InventoryServiceImpl.java:931)
to com.vmware.vcloud.inventory.impl.InventoryServiceImpl.access$ 300 (InventoryServiceImpl.java:145)
to com.vmware.vcloud.inventory.impl.InventoryServiceImpl$ 5.run(InventoryServiceImpl.java:860)
to com.vmware.vcloud.inventory.impl.InventoryServiceImpl$ 5.run(InventoryServiceImpl.java:826)
at com.vmware.vcloud.common.persist.ConversationContextExecutor.execute(ConversationContextExecutor.java:46)
at com.vmware.vcloud.inventory.impl.InventoryServiceImpl.processAndBatchUpdates(InventoryServiceImpl.java:826)
at com.vmware.vcloud.inventory.impl.InventoryServiceImpl.handleUpdate(InventoryServiceImpl.java:799)
at sun.reflect.NativeMethodAccessorImpl.invoke0 (Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke (unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke (unknown Source)
at java.lang.reflect.Method.invoke (unknown Source)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:89)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
to $Proxy187.handleUpdate (Unknown Source)
at com.vmware.vcloud.vimproxy.internal.impl.VcUpdateListenerImpl.dispatchUpdates(VcUpdateListenerImpl.java:1080)
at com.vmware.vcloud.vimproxy.internal.impl.VcUpdateListenerImpl.innerWaitForUpdatesLoop(VcUpdateListenerImpl.java:925)
at com.vmware.vcloud.vimproxy.internal.impl.VcUpdateListenerImpl.outerWaitForUpdatesLoop(VcUpdateListenerImpl.java:594)
... 1 more
Caused by: java.sql.SQLException: ORA-01555: snapshot too old: rollback segment number with the name "" too small
ORA-22924: snapshot too old

at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:439)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:388)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:381)
at oracle.jdbc.driver.T4C8TTILob.processError(T4C8TTILob.java:789)
at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:436)
at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:186)
at oracle.jdbc.driver.T4C8TTILob.read(T4C8TTILob.java:146)
at oracle.jdbc.driver.T4CConnection.getBytes(T4CConnection.java:2313)
at oracle.sql.BLOB.getBytes(BLOB.java:319)
at oracle.sql.BLOB.getBytes(BLOB.java:209)
at oracle.jdbc.driver.T4CBlobAccessor.getBytes(T4CBlobAccessor.java:464)
at oracle.jdbc.driver.OracleResultSetImpl.getBytes(OracleResultSetImpl.java:676)
at oracle.jdbc.driver.OracleResultSet.getBytes(OracleResultSet.java:398)
at org.hibernate.type.AbstractBynaryType.get(AbstractBynaryType.java:101)
at org.hibernate.type.NullableType.nullSafeGet(NullableType.java:184)
at org.hibernate.type.NullableType.nullSafeGet(NullableType.java:173)
at org.hibernate.type.AbstractType.hydrate(AbstractType.java:105)
at org.hibernate.persister.entity.AbstractEntityPersister.hydrate(AbstractEntityPersister.java:2124)
at org.hibernate.loader.Loader.loadFromResultSet(Loader.java:1404)
at org.hibernate.loader.Loader.instanceNotYetLoaded(Loader.java:1332)
at org.hibernate.loader.Loader.getRow(Loader.java:1230)
at org.hibernate.loader.Loader.getRowFromResultSet(Loader.java:603)
at org.hibernate.loader.Loader.doQuery(Loader.java:724)
at org.hibernate.loader.Loader.doQueryAndInitializeNonLazyCollections(Loader.java:259)
at org.hibernate.loader.Loader.doList(Loader.java:2228)
... 32 more
2013-05-15 17:47:44, 774. DEBUG | 23b4fe43-1f29-4c6f-adc1-1048b2a8845cListener (260). JobString | Object - object: cloudvcs0 (com.
name of the VMware.vCloud.Entity.vimserver:23b4fe43-1f29-4c6f-adc1-1048b2a8845c operation): JOB_VC_START_CONNECTION |
2013-05-15 17:47:44, 842. DEBUG | 23b4fe43-1f29-4c6f-adc1-1048b2a8845cListener (260). CJob                           | Not the last pending work: [cloudvcs0 (c
OM. (VMware.vCloud.Entity.vimserver:23b4fe43-1f29-4c6f-adc1-1048b2a8845c)], status [3] = |
2013-05-15 17:47:44, 846. DEBUG | 23b4fe43-1f29-4c6f-adc1-1048b2a8845cListener (260). CJob                           | Last jobs update: [cloudvcs0 (c
OM. (VMware.vCloud.Entity.vimserver:23b4fe43-1f29-4c6f-adc1-1048b2a8845c)], status = [3], [15/05/13 17:47] |
2013-05-15 17:47:44: 964 | DEBUG | 23b4fe43-1f29-4c6f-adc1-1048b2a8845cListener (260). ValidationServiceImpl | Jump queuing of the validator for co
validator of m.vmware.ssdc.backend.valeventhandler.ProviderVdcVALStateValidator since it is a duplicate, current validation queue length: 1 |
2013-05-15 17:47:44, 966 | INFO | 23b4fe43-1f29-4c6f-adc1-1048b2a8845cListener (260). InventoryServiceImpl | Reception earphone stopped for VC 23 b
4fe43-1f29-4c6f-adc1-1048b2a8845c |
2013-05-15 17:47:44, 966 | WARN | 23b4fe43-1f29-4c6f-adc1-1048b2a8845cListener (260). InventoryRecordPurger | Records of the inventory for 23b4fe4 trap
3 1f29-4c6f-adc1-1048b2a8845c is not active.
2013-05-15 17:47:44, 968 | INFO | 23b4fe43-1f29-4c6f-adc1-1048b2a8845cListener (260). VcUpdateListenerImpl | Releasing the proxy property of VC
23b4fe43-1f29-4C6F-ADC1-1048b2a8845c |
2013-05-15 17:47:44, 968 | INFO | 23b4fe43-1f29-4c6f-adc1-1048b2a8845cListener (260). VcUpdateListenerImpl | trying to clear the instance of cell id on
VC 23b4fe43-1f29-4c6f-adc1-1048b2a8845c (current number of retries to 0). |
2013-05-15 17:47:44, 969 | INFO | 23b4fe43-1f29-4c6f-adc1-1048b2a8845cListener (260). VcUpdateListenerImpl | 23b4fe43-1f29-4c6f-adc1-1048b2a88 VC
45 c: attempt to set the instance id of cells from 70 to 0.

Caused by: java.sql.SQLException: ORA-01555: snapshot too old: rollback segment number with the name "" too small

ORA-22924: snapshot too old

I found these two articles in the KB:

VMware KB: The vCloud Director Web UI reports the error: ORA-01555: snapshot too old: rollback number with n segment...

VMware KB: Make sure that you have adequate undo tablespace before upgrading a vCloud Director Oracle database

I added more space for the undo tablespace, new redologs, also change the setting of retention for all LOB in the vCloud regime without a different result.

Anyone have any idea on this?

Best regards

I finally had an answer for the Oracle error.

I did a full export of the vcloud database and detect an error in this table:

ORA-31693: Table object "VCLOUD" data "" PROPERTY_MAP "impossible to load/unload and being ignored because of the error:

ORA-02354: Error exporting/importing data

ORA-01555: snapshot too old: rollback segment number with the name "" too small

ORA-22924: snapshot too old

This OPINION score details this condition:

Export fails with ORA-2354 ORA ORA-1555-22924 errors and how to confirm the Corruption of the LOB Segment using the export utility? [833635.1 ID]

Tags: VMware

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    AT

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    Kind regards
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