Error crashes (office and metro) app "': 0xc0000005 '"

Original title: Accidents of application (office and metro)

I am running windows 8 pro 64 bit on a lenovo ideapad z575.

Example error:
The failing application name: ThumbnailExtractionHost.exe, version: 6.2.9200.16384, time stamp: 0x50109bfa
The failed module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Offset: 0x000007ff732d0000
ID of the process failed: 0x7ac
Start time of application vulnerabilities: 0x01cdb2dfc0a0d3a7
The failing application path: C:\WINDOWS\System32\ThumbnailExtractionHost.exe
Path of the failing module: unknown
Report ID: 000142be-1ed3-11e2-be67-64273786b136
Faulting full name of the package:
ID of the failed package-parent application:
These errors are generally the same (with the exception of the fault offset [the last 2 digits can be 80])
It comes up with the following programs (remember that these aren't the only programs that it comes up with):
ThumbnailExtractionHost.exe
Winword.exe
SynTPEnh.exe
SettingSyncHost.exe
I contacted microsoft and they still have not fixed the problems
Help, please

I saw the same problem when running windows 8 pro x 64 on Lenovo Ideapad Y580
I found this error occurs after I tried to install OneKeyTheater, when I uninstall the OneKeyTheater the error no longer appears. Hope this helps

Tags: Windows

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