Critical errors dealing with MRT.exe and error messages "Services and controller app has stopped working".

I get two error codes... "Services and controller app has stopped working" and "Windows has encountered a critical problem and will restart in a min. Please save your work." The only time where it does it but when I plug my cable network. Already ran sfc and found nothing. Ran malwarebytes and removed a lot of viruses, I picked up, but I think that something in my registry can be screwed up after trying to remove the said virus. I was getting some kind of error MRT.exe and I tired looking for things to the top on this but I think I can have messed up a registry that was loaded entry of this and it has damaged something.

Someone at - it answers that do not involve me having to reformat and install a new OS. I bought the computer off of a friend and it's a custom-made computer, so I don't have Vista Disc... while hoping a good solution.

Help me please! :)

Thank you
Bishop

In addition to using an anti-virus, as Malware/spyware scan:

http://www.Malwarebytes.org/MBAM.php

Malwarebytes is as its name suggests, a Malware Remover!

Download the free Version from the link above.

Download, install, upgrade and scan once a fortnight...

How to use Malwarebytes once it is installed and updated:

1. open Malwarebytes > click the update tab at the top > get the latest updates.

2. on the Scanner tab, make sure that thePerform full scan option is selected and then click on theScan button to start scanning your computer

3 MBAM will now start to scan your computer for malware. This process can take some time.

4. when the scan is complete, a message box will appear

5. you must click on the OK button to close the message box and continue the process of Malwareremoval.

6. you will now be at the main scanner screen. At this point, you must click on the button toview the result .

7. a screen showing all of the malware displayed the program that is

8. you must now click remove selection button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When you remove files, MBAM may require a restart in order to eliminate some of them. If it displays a message stating that it needs to restart, please let him do. Once your computer has rebooted, and logged in, please continue with the remaining steps.

9. when MBAM has finished remove the malware, it will open the scan log and display it in Notepad. See the log as desired, and then close the Notepad window.

10. you can now exit the MBAM program.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

If you do not have a DVD of Microsoft Vista, borrow one from a friend.

Read this tutorial on how to do a repair installation:

http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

Regarding the relocation:

You can borrow a suitable Microsoft Vista DVD (not Dell, HP, Acer, recovery disk/s etc).
A good Vista DVD contains all versions of Vista.
The product key determines which version of Vista is installed.

There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

http://support.Microsoft.com/default.aspx/KB/918884

MS advice on the conduct of clean install.

http://www.theeldergeekvista.com/vista_clean_installation.htm

A tutorial on the use of a clean install

http://www.winsupersite.com/showcase/winvista_install_03.asp

Super Guide Windows Vista Installation

After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > find the latest Vista drivers for it > download/install the

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

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