Error message: Adobe Presenter has encountered an unexpected error when you work with that much...

Suddenly, today, three of my colleagues around the United States with Presenter 7 licenses can no longer save PowerPoint files or work with presenter.  Each of us has created courses successfully last week.

We all get the message 'unexpected error', tells us to "try to save your work in a new file, and then restart PowerPoint.»  If the problem persists, consult the help section... "We get the message even if we do is type a word on a slide, and try to save the file.

We cannot open the host help menu... the same error message.

So now, we can not save a PowerPoint file.  We cannot save a file in presenter.  We cannot save or import audio data to the presenter.  No matter what you click on the toolbar of the presenter, we get the same error message.  Nothing works.

Help!

The updater you will get only 7.0.6. 7.0.7 was a major update, which took the presenter of an application from AS2 to AS3 application. I recommend to perform the process of update for 7.0.7, because it is 'necessary' to use with Connect 8.1 and newer. Published presentations wit 7.0.6 and older should work well.

The 7.0.7 update process can be found here: http://helpx.adobe.com/presenter.html

There is a link to download the updates of product, where you can get the installer for 7.0.7.

There are also instructions for upgrading to 7.0.7 as a stand-alone application or as part of a Suite.

Tags: Adobe

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