Error message: cannot sweep-"can ot is possible.»

Just set up the Photosmart D110a last night.  Have an IMac with 10.6.   Trying to scan and email.  Get this error message: "cannot Scan because another program has control of the HP imaging device. «B the following: after each step, try to scan the image: restart the program, disable any programs using device, new computer booking»  I did all 3.  Please notify.

Hi gerena,.

Follow the steps described in the documents below.

In Mac OS X scan with the HP software

How to scan in Mac OS X 10.6, OS X 10.7 and OS X 10.8 without using HP software

Tags: HP Printers

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