Error message during the download of Windows 10 80080008

Original title: Error Message 80080008

I have to continue getting the 80080008 error message when I try to download 10 window. I have currently windows 7 can you sat me with this

Hello

Thanks for posting your query in Microsoft Community.

I understand that you receive error code 80080008 when downloading Windows 10 and I will be happy to answer your query. Let me ask you;

  • Exactly how you try to download Windows 10?
  • What security software is installed on the computer?
  • You are able to install any update of Windows?

Normally, this problem occurs because the Wups2.dll file included in the latest version of Windows Update is incorrectly installed or has become not registered. Let's try the following methods and check the status.

Method 1: Run Windows update troubleshooting tool

Troubleshooting Windows Update tool to make sure that your computer is connected to the Internet and checks to see if your network card and Windows Update services are running properly.

Click to launch Windows Update Troubleshooter

Method 2: If the troubleshooter does not solve the problem, you can try to re - register the DLL in question.

To do:

a. open the window by clicking the Start button command prompt . In the search box, type command promptand then in the list of results, click command prompt. Click Yes , or type the administrator password if prompted.

b. type the following command to stop the Windows Update service, and then press enter

net stop wuauserv

c. type the following command to re - register the DLL in question and press enter

regsvr32 %windir%\system32\wups2.dll

d. restart the Windows Update service by typing the following command and press enter

net start wuauserv

e. restart the computer and try again.

Method 3: Temporarily disable the firewall and antivirus by following the steps mentioned in the link below:

Enable or disable Windows Firewall

Note: You should not turn off Windows Firewall unless you have another firewall is enabled. Turning off Windows Firewall may make your computer (and your network, if you have one) more vulnerable to damage caused by worms or hackers.

Disable the anti-virus software

Note: Antivirus software can help protect your computer against viruses and other security threats.  In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

Important: Turn on the firewall and anti-virus after troubleshooting is performed.

In addition, you can refer to the suggestions provided by Andre Da Costa in the Wiki article created him.

How to: solve the Setup and stop common mistakes during the Installation of Windows 10

Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.

Tags: Windows

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