Error message from 9800 Torch blackBerry Smartphones

When I click on the icon for text messages I get the following message: "Eception exception: String index out of range: 31» Can someone tell me what is the cause or how to fix it? Thank you!

Hello

I think you can try two things: the soft reboot, and if it does not, the hard reboot. Don't worry, you can not lose data with these two reboots.

Soft reboot:
1) struck the following three keys at the same time:
-Alt
-Right shift
-Remove
(2) wait 2 minutes for the Blackberry to wake up.

Hard reboot:
(1) your BlackBerry smart phone is on
(2) remove the battery and wait a minute
(3) replace the battery
(4) wait 5 minutes for the device to wake up.

Please tell us if it works for you.

Tags: BlackBerry Smartphones

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