Error message from Windows 7

Hello I downloaded the Windows 7 x 64 bit edition, and I think that I downloaded the wrong version as it will not be installed on my computer, I get an error message whenever I try to click on the Setup application, the error message says;
"the version of this file is not compatible with the version of windows you are using. Check your computer's system information to see if you need a x 86 (32 bit) or x 64 (64-bit) version of the program and then contact the software publisher. »
I thought I just needed to perform a customized installation but I can not any further than this message, that's why I think that I need the 32-bit edition instead.
any help you can give will be appreciated
Thank you
Brian.

Hello Brian4342,

Can you please check your current system information.

Start > run > winver or start > right click on computer > properties

There, it will tell you which version 32-bit (x 86) or 64-bit (x 64).  If you have installed currently x 86 and then you will not be able to use the 64-bit support to install.  It will take a format and clean install of Windows 7.

Regards, ~ Alex T. ~.
~ MVP Windows desktop experience ~

Tags: Windows

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