error message "memory card error" with a SD card on C5180

Photosmart C5180 displays 'memory card error' when SanDisk SDHC inserted.  (The map is not damaged, it is new & working behind closed doors).  I was not successful in finding answers on the HP site.  Any help most appreciated.  Thank you very much.

Looking at the specifications, I see memory 'High Capacity' (SDHC) is NOT supported on the device:

http://support.HP.com/us-en/document/c00701803

I also checked with our group in San Diego - SDHC is not supported.

~ TechHelper7

Tags: HP Printers

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