ERROR MESSAGE WHEN CLOSING DOWN THE COMPUTER

On locking computer get the message: "the 0X012e8 statement referenced to fffffff is not found,"

Something that you have running in the background is a failure. You must make systematic troubleshooting to find out what it is.

The first step is always to ensure that your computer is free of viruses/malware.
http://www.elephantboycomputers.com/page2.html#Removing_Malware

If the machine is clean, you can manage your Startup to see what works with Windows:

Start > run > msconfig [Enter]

This will open the System Configuration utility. Look under the Startup tab and find the likely culprit. Uncheck the box next to its name, apply and OK out. You don't need to restart immediately, but next time you do, you will get a dialog box saying that you have used the utility. Just check the box that says in effect, "don't mind to this subject again".

Important - do not use the System Configuration utility to stop the process. Use rather Start > Run > services.msc [Enter] and stop all services unless you really, really know what you're doing.

How to troubleshoot by using the Msconfig in Windows XP utility - http://support.microsoft.com/?id=310560
The free Autoruns program is very useful for managing your Startup - http://www.microsoft.com/technet/sysinternals/default.mspx

You can also look at what is running in the Task Manager just before you stop. Process Monitor (also from the Sysinternals link above) is another great free tool for troubleshooting things that are currently running. MS - MVP - Elephant Boy computers - don't panic!

Tags: Windows

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