Error message "You must use an account with administrator privileges to install windows 8.1..." When you try to download Windows 8.1

ORiginal title: cannot download Windows 8.1 due to problems of administrator

Hello

I just got a new laptop, Dell Inspiron 15R with pre-installed Windows 8. Aware of the Windows 8.1 update I logged on my account (which represent the highlights of settings I have administrative privileges) has sailed to the store windows and clicked on the download tab Update button. I received this error message that I couldn't fix:
"You must use an account with administrator privileges to install windows 8.1." Try connecting with the user of an administrator on this PC account and retry the update"
I am the only user of this computer and as such am probably the only person capable or able to be an administrator. Does anyone have a solution?
Thanks in advance.

Hi Paul,.

Uninstall the update of KB2871389 and then manually download and install it can help get the problem solved.

Perform the steps suggested by anon_no_name from the link below and see if it helps.

http://answers.Microsoft.com/en-us/Windows/Forum/windows8_1-windows_install/Windows-81-will-not-download-from-the-store/d3c57b8b-ACD2-4BD9-82e4-1b51b206e311

Note: Click on the below link to download and install the update manually

http://support.Microsoft.com/kb/2871389/en-us

Answer please if you have any questions.

Tags: Windows

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