Error occurs during the installation of the update.

I am running Windows Vista and am trying to install an Itunes + Quicktime update. I check the box to the left of the selection and click INSTALL. It passes through the part of the DOWNLOAD process, where a download bar downstairs is green. Then all of a sudden, an error and it says:

"An error occurred during the installation of the updates. If the problem persists, choose Tools > download only and try to install manually. »

I'm going to uninstall Itunes to try and reinstall, but when I click on uninstall on the Control Panel, another error occurs.

"Another program is installed. Please wait until the installation is completed and try to reinstall this software. »

Im not to install anything well. Help, please

Hello TXMADELATINO,

I recommend that you download the Windows Installer Cleanup tool. Click here to download the utility. You can use the utility to remove installation information for programs that were installed by using Windows Installer. Remember that Windows Installer CleanUp Utility does not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall on.

Once you use the Windows Cleanup tool, then download the latest version of iTunes 9.1 and then try and reinstall your iTunes.

If it does not help, you should contact Apple for support.
http://www.Apple.com/support/iTunes/

I hope this helps.

Sincerely,

Marilyn
Microsoft Answers Support Engineer
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Tags: Windows

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