Error of the trial which ended - buy now

Hi, I have a very slow internet connection that freezes often. I tried to download Adobe Premiere Pro at least twice. I had to abhort the download each time. Last night I tried to download it again, and it worked. However, now it is coming up with 'trial is over - buy it now. " I never even opened the program. Is it still possible to try the product please? I never tried to download the program on this computer - I have no other computers etc. Thank you, Kerryn

Hi Kerrynp59390797,

Please follow the steps shared below:

First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

Starting at - Urgent: CC Adobe apps of the trial has expired even the new account ID!

Tags: Adobe

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