Error: "old version of Hello can not be removed, contact the technical support group" while trying to install Itunes

Original title: problem with Hello spoil reinstall iTunes on my PC

I uninstalled itunes today because of the problem with Hello, I'll tell (he was a snake swallowing its tail of history with this type), and now when I try to re - install, installation of demolitions for itunes, if Quicktime is going in, and then I like the old version of Hello cannot be deleted and to contact my technical support group.

Hello shows in Add/Remove Programs, but it will not uninstall. I used utility Eraser Tolvanen to crush every vestige and iteration of Hello I can find on my machine and other research increase nothing, but each try to install itunes is always abandoned for the old (imaginary?) version of Hello. I uninstalled Quicktime, too, before trying to re - install itunes.

One thing I can relate on the behavior of Hello, she was turning on my machine 5 - 10 times a week for a few months now.

I'm on a PC running XP Pro; What else can I tell you about my system?

Hi Neill Augustine,
 
Try the methods listed in this article to resolve the problem:

Here's a similar question of Apple support post. Check if the suggestion given in the link also helps.

iTunes 9.1 fails to install with service Hello on Windows 7 Ultimate x 64

If that doesn't work, post your request in Support Apple Hello communities for assistance on this issue.

Tags: Windows

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