Error on the page shows up after I connected

When I first log in, you'll see a screen with:

Line: 30

Char: 3

: Error loading the DLL (what is DLL?)

Code: 0

URL: file:///C:/Program%20Files/Dell%20% Support

20Center/sscommon/Inc/ss_shellinclude.js

Hello

·        Since when you get this error message?

·        Do you get the complete error message or there is any other error messages as well?

To answer the question, what is a DLL file, you can follow the article given, which will give you an overview what's this file.

What is a DLL?

http://support.Microsoft.com/kb/815065

You can also check in the event viewer, as to what is causing the error. To open the Event Viewer follow the link below.

Open event viewer

http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer

What are the information contained in the logs of the event (Event Viewer)?

http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

To get rid of the error message, you can use the (SFC.exe) System File Checker tool to determine which file is causing the problem and then replace the file. To do this, follow the link below.

How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

http://support.Microsoft.com/kb/929833

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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