I cancelled the "Creative Cloud student and teacher edition (one year)" on March 23. But the page shows the next pay day will be April 25. It is sure that my program has been canceled?
I cancelled the "Creative Cloud student and teacher edition (one year)" on March 23. But the page shows the next pay day will be April 25. It is sure that my program has been canceled?
I paid 71508won for cancellation fees.
You have to contact support directly for an answer...
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
Tags: Adobe
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I've already paid Creative Cloud student and teacher edition (one year), but my CC Illustrator still shows 'test expired '.
Log, activation, or connection errors. CS5.5 and later, Acrobat DC
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Creative Cloud student and Teacher Edition (one year)
I want to stop my subscription (one year) Creative Cloud Student and Teacher Edition but am unable to make it through the cancellation instructions. How can I do this?
Try link below:
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I need help, please! need for applications to study in a hurry.
Hello
It seems that your product is not activated due to technical problems on your side.
Please try out the following links
Troubleshooting of Activation creative cloud (solved 99% of the questions)
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I am now edition CC student and Professor (a year) and I pay per month with paypal. But on my app CC it says you have 22 days of activity. and I opened https://creative.adobe.com/educard . After step 2. He needs a redemption for membership of the activity code. Do I need to download any document to prove that I am a student or just leave the alarm. And it has been update every 30 days? Thank you very much.
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
And some general information
Adobe in education... Start here https://creative.adobe.com/join/edu
Educational https://creative.adobe.com/plans?plan=edu
One year price Intro http://forums.adobe.com/thread/1448933?tstart=0
http://www.Adobe.com/products/creativecloud/students.edu.html
http://www.Adobe.com/education/students/student-eligibility-Guide.edu.html
Proof of ID http://www.adobe.com/store/au_edu/academic_id.html
Redemption Code https://creative.adobe.com/educard
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It is now the second month and Indesign asks a customer number and propose only a trial where I have to pay again. Please help I have already wrote a paper for this week and can not enter.
[e-mail removed by Moderator]
Refer to this:
Connect you or activation errors
For anything beyond this support contact directly by web chat.
Mylenium
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cancellation of subscription (one year) Creative Cloud Student and Teacher Edition
I want to stop my subscription (one year) Creative Cloud Student and Teacher Edition but am unable to make it through the cancellation instructions. How can I do this?
Please follow Creative Cloud Student and Teacher Edition (one year)
(Double Post)
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Hello
my subscription Creative Cloud Student and Teacher Edition (one year) ends 28. Oct this year and I would like to know where I can leave subscriptions before a new year begins.
Thanks for your help .
Hello and welcome to the forum!
The following should help: http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
After payment for month 12 has been taken, you will be able to go to your account and cancel your membership if you do not want to renew for an additional year.
If you need assistance with this our agents cat will be able to help.
Kind regards
Bev
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"what is in Student and Teacher Edition (one year)"
Hello
"I would like to subscribe to"
Creative Cloud student and Teacher Edition (one year) "but I can't know which products are in it. Photoshop, illustrator, for sure, but are Dreamweaver, Flash, indesign included?
scanned the web without getting an answer...
help please
Thank you
Angdobe
Visit this link: -.
http://www.Adobe.com/products/creativecloud/buying-guide.html
Look under the table creative cloud.
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Please, I need help. Recently, I bought creative photography Cloud plan Student and Teacher Edition (one year) online from the website of adobe because my Photoshop trial has ended. And at the same time, I have 2 days left to Indesign. I know, if I bought the plan creative cloud, I can use activate indesign. When I try to activate or renew indesign, they ask the serial number and code exchange and I don't have one of them. Can anyone help me please by giving steps what I need to do. Thank you
ID is not part of the plan of the photograph, so it will not activate.
Mylenium
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The use of Lightroom Mobile is included with Creative Cloud Student and Teacher Edition?
I am registered in the creative Cloud student and Teacher Edition. However; 5.4 Lightroom on my mac has said that I can use Lightroom for mobile for a trial period of 30 days. It seems to me that my creative cloud membership allow me to use the Mobile with Lightroom. This is indeed the case?
Glad it works for some, however, having the same problem (still shows trial) after 10 days of back and forth with Adobe support - it appears LR Mobile IS NOT included with membership educational CC (not sure if buying through 3rd party had an effect or not). Documentation finally got, would have been nice if it was leaked with the release and technical support was aware - would have saved me many hours of troubleshooting.
Good luck with yours. Link to documentation below.
http://helpx.Adobe.com/Lightroom/KB/Lightroom-mobile-available-education-memberships.html
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exactly, I bought the "Creative Cloud Student and Teacher Edition"... but creative cloud said still expired trial version.
There is no network problem, I did re-login, I confirm that I bought the plan.
How can I do?
Hello
Please follow the thread to reset the hosts file: problem with the license CC in Photoshop
Please write to us if you still face problems.
Kind regards
Shelly
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So I just brought the creative plan Cloud photography student and Teacher Edition (one year) and no idea of how to get and start using the programs?
Hello
Go to creative.adobe.com and you identify with your Adobe ID
From there, you can download the applications you purchased.
Normally, you are taken there immediately after the purchase.
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PROSITE trouble in Creative Cloud Student and Teacher Edition
Hello, Adobe Support
I am an eligible student of British higher school of Art and Design and have been using
"Creative Cloud Student and Teacher Edition" for two years up to now.
The problem is that I have "Trial" as a status of ProSite in account information and he asks
me to buy other planes everytime I try to publish anything.
Can clarify you if I am eligible for ProSite feature?
My Adobe ID has been the same all the time I use Behance, so I guess that without having to
complicate things to try a different connection.
From now on, I cancelled my account ProSite and tried to re-registration, but still only "Trial".
is shown in the statement of account.
Thanks in advance for any help.
Hello - Thanks for writing. Paid student accounts are eligible for free ProSite, but because there are so many different types of subscriptions that your school could buy (various offers of business), we will need to look at this more closely to see if you are subscribed to one is eligible for free ProSite or not. Please contact us at http://on.be.net/GetHelp
Thank you!
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I ordered "Creative Cloud student and teacher edition" with credit card.
Now I have "order number".
However when I try to my free trial Adobe first CC 2015 with my Adobe ID of the license, the message "no subscription found" comes.
I wonder that I need an additional process to activate my CC first 2015.
(I guess, I need some action to prove that I am a certified college student, but I'm not noticed anything on this subject.)
(I found verification measures in the other site "https://ide2.identit-e.com/adobe " and this applies to me too?)
Thanks in advance.
The screen indicates that your one year subscription is registered, so you should be able to use your Adobe ID to install programs of cloud
Download & install instructions https://forums.adobe.com/thread/2003339 can help
Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq
Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
-Windows or Mac has no importance... 2 on the same operating system or 1 on each
-Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)
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