Error scan on terminal WYSE with Xenapp 6.5

We will evaluate the Remote Scan software in a Citrix Xenapp 6.5 with WYSE Z90DE7 Dell environment terminals

The terminal has been installed with the SW server and Xenapps server has received the customer. Since the server in Irfan (paint program), I see the scanner but when I try to scan the terminal gives me an error saying it could not communicate with the scanner but local test I am able to scan.

I have attached the log file, I could draw from the Terminal.

Thank you very much!

Please contact support at 406-721-0276 and we will be able to help you further.

Tags: Dell Tech

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