Error - update Photoshop CC 2015

Hello guys,.

I tried to update Photoshop CC version 2015. During the installation (84%), the error occurs (see below for more details). I tried to uninstall Creative Cloud App, use CC cleaner, remove CC all other applications, restart the computer, but without success. Help me, how to solve it. Thank you

Exit code: 7

Please see specific errors below for troubleshooting. For example, ERROR: DS015...

-------------------------------------- Summary --------------------------------------

-0 fatal Error (s), 1 Error (s)

-Payload: Adobe Photoshop CC 2015 Core 16.0.0.0 {2614BC86-757D-4293-9E25-E4E16F370A9E}.

ERROR: DS015: cannot read the target of the symbolic link to the source file "/ Library/Application Support/Adobe/installers/adobeTemp / {2614BC86-757D-4293-9E25-E4E16F370A9E} / Assets1/Applica tion/Adobe Photoshop 2015.app/Contents/Frameworks/AdbePM.framework/AdbePM"(Seq 17) CC.

-------------------------------------------------------------------------------------

I contacted the customer service as you suggested. They tried everything that has been written in this discussion. So, I tried to install Adobe as a root user. No effect, the same mistake happened. I restart my Mac, but it wasn't able to boot. During the boot system (20%), he died. No safe mode, no restore to factory setting, nothing. I don't know what happened. I had to install the operating system. Thank you got I had a backup of files to Time Capsule. Installation of Adobe applications work properly clear bone.

There was just a mistake, that my membership was ignored and apps have been install as trial. This post helped me with questions: missing or damaged Adobe application Manager problem Student Editon of the creative cloud

Now everything works perfectly.

Tags: Adobe

Similar Questions

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    Suggestions received with gratitude that I am tiring of the heavy Adobe CC update process.

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    18/06/15 08:28:10:034 | [INFO] |  | OOBE. OF |  |  |  | 8024 | Useful load Adobe Photoshop CC 2015 Core 16.0.0.0 {793C2BF7-A4FE-4608-91C9-9282C5801C21}: component path C:\Program Files (x 86) ARKEngine \Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources

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    18/06/15 08:28:42:970 | [ERROR] |  | OOBE. OF |  |  |  | 8024 | DF012: Cannot find the file (Seq 2)

    18/06/15 08:28:42:970 | [INFO] |  | OOBE. OF |  |  |  | 8024 | Error code: 2 Seq (2)

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    18/06/15 08:28:42:971 | [WARNING] |  | OOBE. OF |  |  |  | 8024 | DW063: The ARKDeleteFileCommand command failed. (Seq 2)

    18/06/15 08:28:42:971 | [INFO] |  | OOBE. OF |  |  |  | 8024 | End of the installation of payload to C:\Users\User\AppData\Local\Temp\{3125E9C6-15CF-46D6-81DE-3434047A943E}\Photoshop_16_LS20 _win64\Adobe CC 2015\payloads\AdobePhotoshop16-Core_x64\Install.db

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    It seems that the Setup program is unable to read or modify C:\Program Files\Adobe\Adobe Photoshop CC 2015.  I recommend to update the permissions of files in C:\Program Files\Adobe\ and closed application of the modification to all child objects.  You can find more details about the process for adjusting the permissions of file to error 'Output 6' or ' exit 7 "|"» Install log | Read, write, file system errors. CS5, CS5.5.  If you have additional questions, we invite you to update this discussion.

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    Yes Martin who looks like an application is updated.

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    < PRE > exit code: 160

    -------------------------------------- Summary --------------------------------------

    -fatal error 2, 0 error (s), 1 warning (s)

    FATAL: Error (Code = 160) the 'SetRegistryValueCommand' command for package: 'AdobePhotoshop17-Core_x64', version: 17.0.1.159

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    -------------------------------------------------------------------------------------

    < / PRE >

    I uninstall and reinstall Photoshop, but this does not work. I don't know what to do.

    It seems a problem with the registry key permission

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    I suggest you technical contact Adobe supports.

    they can try to set the permission for you.

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    Please see:

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    Kind regards

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