Error when downloading a new app

Hello world

I just got the approved for application in the world of BB, but it does not install and displays the message "error of Dowload. The app is available for research in the section of the Blackberry World web site, but not research in the application of the mobile phone. I tried to install it by using the QR code available on the web page, but after you press the download button, I get download error ' year error occurred processing your request. I checked it in both devices.

The .bar has been tested before sending it and the app is now approved, so we do not know what is happening. Perhaps, download a new version might solve the problem? or could be a problem with mobile phones?

Thank you

Hi Prode,.

You have chosen the category of your base as themes. Themes are not supported on the BlackBerry 10 platform.

Please update this category. Once cache clears, about 2-3 hours after this change, your application must be visible on BlackBerry World of devices and the issue of downloading must be non-existent.

powerfully.

Bryan Van Engelen

BlackBerry World

Tags: BlackBerry Developers

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