ESXi detect more processors that are physically present.

I just installed a new Cisco UCS C240 server with 2 physical processors (verfied via CIMC & physical inspection).  I installed ESXi 5.5 only for her to inform me that the servere has 4 processors inside.  It's physically impossible however now Vcentre I cannot apply license 2CPU avalible I have spare.  I tried to contact Vmware support, but it was an extreme waste of my time as they me palmed the 'license' team that has spent an hour looking at it and tell me what I already knew that he must go to the technical team.

Has anyone else seen this problem where ESXi reported more physical CPU which are in fact physically present?

Thank you

Mark

Hello

I think I saw a thread with exactly the same problem some time ago - basically, there is a feature that extends from the CPU on 2 NUMA nodes - this should be a feature of dopants, but is not yet supported by version 5.x of ESXi (not sure if 6.x). You should see the settings of the processor in the BIOS/UEFI and check the CPU settings - you should find a new feature that there are listed - disable

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