EtreCheck and 60 minutes to write this post... El Capitan 10.11.6 imac 2010 middle... I spend more time watching beachball than my children.

Any help would be appreciated... I guess I may increase the RAM, but am sure that's not the only cause... Time Machine doesn't work, access NAS is out of service, Office 2011 is lumbersome. Printer/Scanner does not work, and the list goes on.  Anyone care to enlighten me?

EtreCheck version: 3.0.2 (306)

Report generated 2016-08-22 21:07:13

Download https://etrecheck.com EtreCheck

Time 06:29

Performance: average

Click the [Support] links to help with non-Apple products.

Click the [details] links for more information on this line.

Problem: The computer is too slow

Hardware information: ⓘ

iMac (27-inch, mid 2010)

[Technical details] - [User Guide] - [warranty & Service]

iMac - model: iMac11, 3

1 3.2 GHz Intel Core i3 processor: 2 strands

8 GB of RAM expandable - [Instructions]

BANK 0/DIMM0

OK 2 GB DDR3 1067 MHz

BANK 1/DIMM0

OK 2 GB DDR3 1067 MHz

0/DIMM1 BANK

OK 2 GB DDR3 1067 MHz

BANK 1/DIMM1

OK 2 GB DDR3 1067 MHz

Bluetooth: Old - transfer/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Video information: ⓘ

ATI Radeon HD 5670 - VRAM: 512 MB

iMac 2560 x 1440

System software: ⓘ

OS X El Capitan 10.11.6 15G (31) - since the start time: about an hour

Disk information: ⓘ

WDC WD1001FALS-40Y6A0 disk0: (1 TB) (rotation)

EFI (disk0s1) < not mounted >: 210 MB

Jayster (disk0s2) /: 999,35 go-go (315,32 free) - 405 errors

Drive failure!

Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

OPTIARC DVD RW AD - 5680H)

USB information: ⓘ

FUJI XEROX DocuPrint CM205 fw

Computer, Inc. Apple IR receiver.

Built-in ISight from Apple Inc..

Card reader Apple

Apple Inc. BRCM2046 hub.

Apple Inc. Bluetooth USB host controller.

Goalkeeper: ⓘ

Mac App Store and identified developers

Startup items: ⓘ

MobileBrServ: Path: / Library/StartupItems/MobileBrServ

Startup items are obsolete in OS X Yosemite

Launch system officers: ⓘ

[loaded] 8 tasks Apple

[loading] 154 tasks Apple

[operation] 76 tasks Apple

Demons of launch system: ⓘ

[loaded] 42 tasks Apple

[loading] 153 tasks Apple

[operation] 96 tasks Apple

Launch officers: ⓘ

[not]    FX_CM205f_Startup_Fax.plist (2010-12-08) [Support]

[not]    FX_CM205f_Startup_Printer.plist (2010-12-08) [Support]

[failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a 23d420d.plist (2016-07-13) [Support]

[loading] com.adobe.CS4ServiceManager.plist (2014-01-15) [Support]

[loading] com.citrix.AuthManager_Mac.plist (2013-10-23) [Support]

[operation] com.citrix.ReceiverHelper.plist (2013-10-23) [Support]

[operation] com.citrix.ServiceRecords.plist (2013-10-23) [Support]

[loading] com.google.keystone.agent.plist (2016-07-13) [Support]

[loading] com.oracle.java.Java - Updater.plist (2012-12-22) [Support]

[operation] com.p5sys.jump.connect.agent.plist (2016-01-24) [Support]

com.TeamViewer.TeamViewer.plist [no charge] (2014-06-07) [Support]

com.TeamViewer.teamviewer_desktop.plist [no charge] (2014-06-07) [Support]

[loading] org.macosforge.xquartz.startx.plist (2014-08-12) [Support]

Launch of the demons: ⓘ

[loading] com.adobe.ARMDC.Communicator.plist (2016-07-13) [Support]

[loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-13) [Support]

[loading] com.adobe.fpsaud.plist (2016-06-29) [Support]

[loading] com.google.keystone.daemon.plist (2016-07-13) [Support]

[loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

[loading] com.oracle.java.Helper - Tool.plist (2012-12-22) [Support]

[operation] com.p5sys.jump.connect.service.plist (2016-01-24) [Support]

[loading] com.teamviewer.Helper.plist (2014-04-01) [Support]

com.TeamViewer.teamviewer_service.plist [no charge] (2014-06-07) [Support]

[loading] org.macosforge.xquartz.privileged_startx.plist (2014-08-12) [Support]

Launch User Agents: ⓘ

[failure] com.adobe.ARM. [...]. plist (2011-09-22) [Support]

[loading] com.divx.agent.postinstall.plist (2013-01-08) [Support]

User login items: ⓘ

Photo Stream URL SMLoginItem (/ Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)

Internet Plug-ins: ⓘ

o1dbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-16) [Support]

OVSHelper: 1.1 (2011-12-07) [Support]

Default browser: 601 - SDK 10.11 (2016-08-01)

Flip4Mac WMV Plugin: 2.3.8.1 (2011-01-14) [Support]

RealPlayer Plugin: Unknown (2011-04-21) [Support]

AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-03) [Support]

FlashPlayer - 10.6: 22.0.0.209 - SDK 10.9 (2016-07-17) [Support]

DivXBrowserPlugin: 2.2 (2012-07-27) [Support]

PDF Browser Plugin: 2.4.4 - SDK 10.6 (2012-03-17) [Support]

QuickTime Plugin: 7.7.3 (2016-08-01)

Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-17) [Support]

CitrixICAClientPlugIn: 11.8.2 - SDK 10.7 (2013-10-23) [Support]

googletalkbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-12) [Support]

AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-03) [Support]

iPhotoPhotocast: 7.0 - 10.8 SDK (2013-04-18)

SharePointBrowserPlugin: 14.6.3 - SDK 10.6 (2016-04-14) [Support]

Silverlight: 5.1.30514.0 - SDK 10.6 (2015-01-02) [Support]

JavaAppletPlugin: Java 8 update 91 build 14 version Check (2016-04-21)

The internet user Plug-ins: ⓘ

Web of Google Earth plugin: 7.1 (2013-10-08) [Support]

The Safari Extensions: ⓘ

DivX Plus Web Player HTML5 < video > - © 2000-2011 DivX, LLC. - http://divx.com (2013-01-08)

3rd party preference panes: ⓘ

DivX (2011-11-15) [Support]

Flash Player (2016-06-29) [Support]

handyPrint (2013-05-22) [Support]

Java (2016-04-21) [Support]

Perian (2011-07-24) [Support]

WDQuickView (08 / 08/2016) [Support]

Time Machine: ⓘ

Skip system files: No.

Mobile backups: OFF

Automatic backup: YES

Volumes to back up:

Jayster: Disc size: 999,35 GB disc used: 684,02 GB

Destinations:

TimeMachine [network]

Total size: 0 B

Total number of backups: 0

An older backup: -.

Last backup: -.

Backup disk size: too small

Save the size 0 B < (disc 684,02 GB X 3)

Top of page process CPU: ⓘ

mdworker (8) 18%

4% kernel_task

3% WindowServer

3% SDM

1% fontd

Top of the process of memory: ⓘ

Kernel_task 715 MB

590 MB firefox

451 MB softwareupdated

336 MB mds_stores

Mdworker (8) 188 MB

Information about virtual memory: ⓘ

3.19 GB free RAM

4.81 GB used RAM (2.45 GB being cached)

Used Swap 0 B

Diagnostic information: ⓘ

August 22, 2016, 08:53:09 PM/Library/Logs/DiagnosticReports/Microsoft PowerPoint_2016-08-22-205309_ [redacted] .hang

/ Applications/Microsoft Office 2011/Microsoft PowerPoint PowerPoint.app/Contents/MacOS/Microsoft

Aug 22, 2016, 19:24:28 self-test - spent

TeamViewer is run, which should not be; or even installed unless you know why there is a reason to have remote access to your Mac software.

P5sys is also a remote access software. Why it is installed and running?

Any person with access to the Mac allowed someone to access remotely to your office? As hundreds of scam we sites that display a popup saying your computer is infected and call a toll number NOW!

Based on that alone, I'd be concerned someone has installed a keylogger or other backdoor on your Mac, or at the very least, turned on items such as screen sharing, file sharing, remote access and remote management connection in system preferences. If one of them is on, it's not good and I consider the compromised computer.

There are also a number of unnecessary plug-ins installed. I mean, who really watches or use movies in DivX format? He's also dead like ultraviolet. In addition to the two PDF Adobe Reader plug-ins installed, there is still a third, PDF Browser Plugin: 2.4.4. I would like to delete it.

A lot of people like it (I don't know why), but all the Google apps are memory hogs and spend a lot of time collecting and sending data on your computer and use online back to Google. Would like to get rid of anything from Google, such as Chrome and Google Earth and the googletalkbrowserplugin: 5.41.3.0 plugin.

So the biggest problem and the most concerning is the remote access software.

Tags: Mac OS & System Software

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