Even two years later error message: first CS4 and now CS6 Suggestions?
When I try to import my G: (support HD) .mov file to a project on my drive C: (HD programs) into a CS6 project I get this error message:
Same thing happened when I was using CS4. I asked a solution in 2012 and there is no solution. I was hoping that maybe someone could not help.
I discovered a workaround solution: I can copy the .mov that I need on my C: drive and P. Pro will import the .mov without problem.
It would be great not to have workaround. Wonder why it works one way n not the other.
Suggestions? Thank you
I assumed that you change something by exporting the file.
Compare files with MediaInfo windows
Tags: Premiere
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Welcome to Microsoft Vista answers Forum!
I would like to ask a few questions to help us focus in the right place.
· Did you of recent changes to the computer?
· What is the error message or the error code you get?
· Are you unable to perform the updates of windows on your computer?
I have a few here that might solve the problem.
Step 1: perform a clean boot on the computer:
To help resolve the error and other messages, you can start Windows Vista by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.
The following link has steps showing how to perform the clean boot: http://support.microsoft.com/kb/929135
(1) perform the clean boot (check the link to perform the clean boot)
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(4) enable half of the startup items
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Hope this information is useful.
Let me know if it worked.
All the best!Thank you, and in what concerns:
Swathi B - Microsoft technical support.
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