When cut on an error message comes on and says he was able to start
I'm sorry if there is a similar question, why not the computor is the way to solve when I send the problem to Windows. This has happened more than 70 times and now whenever I start it, it has to go through this problem and after being restored will work but has reinstall the security updates and Windows updates. Once installed, it will not restart without the error again. It gets old. I only had the laptop for about eight months. More I more the problem occurs. This isn't an installation problem. Computor does not come up when cut on. It gives me a black page with a bunch of letters and numbers and request if I want to launch start repair. I launch and usually it works for awhile and then asks if I want to restore. I have restore and of course then the updates are made. He got to the place where every time I start the computor it happens. Initially, it may happen once every two weeks.
The computor has a lot of memory and a new Dell Studio XPS. She has Windows Vista. McAffee security system.
Hi Jsf1957,
Welcome to Microsoft Vista answers Forum!
I would like to ask a few questions to help us focus in the right place.
· Did you of recent changes to the computer?
· What is the error message or the error code you get?
· Are you unable to perform the updates of windows on your computer?
I have a few here that might solve the problem.
Step 1: perform a clean boot on the computer:
To help resolve the error and other messages, you can start Windows Vista by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.
The following link has steps showing how to perform the clean boot: http://support.microsoft.com/kb/929135
(1) perform the clean boot (check the link to perform the clean boot)
(2) enable half the services
(3) determine whether the problem returns
(4) enable half of the startup items
(5) determine if the problem returns
(6) repeat the steps above until you find out which program or service is causing the issue
After you determine the startup item or the service that is causing the problem, contact the manufacturer of the program to determine if the problem can be solved. Or, run the System Configuration utility, and then click to clear the check box of the element of the problem.
Note: Please make sure that the computer is configured to start as usual according to step 7 of the article: http://support.microsoft.com/kb/929135
Step 2:
I suggest that scan you the file system [SFC] checker on the computer that replaces the corrupt files of the system on the computer, follow these steps.
i. Click Start > type % temp % in the start search box > press on enter > delete everything present in the temp folder.
1. Click Start and type cmd in the box start the search.
2. right click on cmd in the list programs and then click Run as administrator.
If you are prompted for an administrator password or a confirmation, type your password or click on continue
3. at the command calls, the following line and press ENTER: sfc/scannow
When the analysis is complete, test to see if the problem you are experiencing is resolved.
Step 3: Run (Checksur.exe) system update readiness tool
Download and run (Checksur.exe) system update readiness tool. After downloading this tool, it runs an ad hoc analysis of inconsistencies that might prevent future maintenance operations.
For more information about how to download and run the system update readiness tool, click on the number below to view the article in the Microsoft Knowledge Base: 947821 Description of the system update tool for Windows Vista and Windows Server 2008: http://support.microsoft.com/kb/947821
In article 947821, scroll down to the "Microsoft Download Center" section, and then click the link to download the update for your operating system preparation tool.
The steps above should solve the problem, give it a try and check whether the problem is resolved or not.
Hope this information is useful.
Let me know if it worked.
All the best!
Thank you, and in what concerns:
Swathi B - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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""""""""""""""""""""""""""""""""""""""""""""""
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