Event failed: look for software updates

It is slightly different from that of other positions is not the download itself which is a failure, but the connection to the server and download only at certain hours of the day (midnight). I suspect there's something else running at that moment that causes the error. How can I change the time as telepresence checking them updates see if that corrects the problem?

A little, here are the logs:

25/08/2012-12:27 AM - download complete successfully:

http://FTP.Tandberg.com/pub/software/endpoints/TC/TC5/s52010tc5_1_4.pkg

25/08/2012-12:27 AM - download new software:

http://FTP.Tandberg.com/pub/software/VCs/X7/s42700x7_2_0.tar.gz

25/08/2012 12:32 - download completed successfully:

http://FTP.Tandberg.com/pub/software/VCs/X7/s42700x7_2_0.tar.gz

25/08/2012 12:32 - verification of updates completed successfully

25/08/2012 12:32 - event completed successfully

27/08/2012 12:00 AM - events executed by ABURPTMS01

27/08/2012 12:00 AM - check for software updates began. Connection for the update service.

27/08/2012 00:01 - updates checking failed. Please see the logs for more details. Note that MSDS must have access to the internet to communicate with the software update service.

27/08/2012 00:01 - the event did not complete. Details: The update check has failed. Please see the logs for more details. Note that MSDS must have access to the internet to communicate with the software update service.

Hello

Go to administrative tools of--> configuration--> network settings

Then go down to the 'automatic update check'. Sett that on no, then press Yes

The update check should start within 3 to 5 minutes. It will run now every 2 days to the time stamp that you set the automatic update on Yes and not 12 h 00 except not if you turn it back on at 12:00 a day...

/ Magnus

Tags: Cisco Support

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