Every few minutes, we receive a small Microsoft Windows pop-up window that says: «Carbonite Secure Backup Engine not working anymore...» »

Every few minutes, we receive a small Microsoft Windows pop-up window that says: "Carbonite Secure Backup Engine has stopped working and was closed.  A problem with the application to stop functioning properly.  Windows will notify you if a solution is available. »

Our computer remotely accessible Carbonite technician.  He said Carbonite works correctly and could not understand why we continue Gets the pop-up.  Carbonite has been uninstalled and reinstalled twice, but the pop up comes back.  Any suggestions?

Hello

Generally, this sort of thing occurs when a program conflict makes one or the other case work, maybe even for a few seconds. During these few seconds Windows will pick it up and give you this popup. Here's a possible solution:

  1. Click the start or Windows Orb.
  2. In the search bar, type 'system' (without the quotes)
  3. At the top of search results, there will be an option for "System Configuration"
  4. A window willl pop up, with several tabs and options. Click on the tab "General".
  5. On this tab, there will be a selection for the "selective startup". Click on this button.
  6. Then two options becomes clickable, deselect the option "Load Startup items".
  7. Restart your computer. ! WARNING: Do not access the internet during this time because you will be vulnerable to viruses, spyware and software malware!
  8. Once he starts back, Carbonite Backup launch, because no program will run.

The problem should be solved. If this is the case, immediately turn on your antivirus program and enjoy your work computer. If not,

  1. Follow steps 1 through 5 above to return to the System Configuration.
  2. Under Selective startup, uncheck also load Services.
  3. Restart the computer.
  4. Once it starts, run Carbonite.

It should now be resolved. If this is not the case, there is certainly a problem with either Carbonite or how Carbonite and Windows work together, and you should communicate with each other.

For further assistance, if this does not resolve the problem, then slowly run your normal programs one by one until the multibordure question once again. You have now isolated the program conflict! Congratulations!

Tags: Windows

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