Except Public and UpdateusUser no other user folders appear in C:\Users.

Original title: can't see the user folders

All I see in C:\Users is public and UpdateusUser.  User records show nothing.

Hi EK Blackwell,.

Did you the latest changes on the system?

Method 1:

You can check if the folders are hidden.

For more information, see the article:

Show hidden files

Method 2:

You can start in safe mode and check the number. Display the results so that we can help you with more troubleshooting.

For more information, see the articles:

Start your computer in safe mode

Startup options (including safe mode)

Method 3:

It could also be an infection on your computer. Try to run an online scan and check if that helps.

Check out the link to launch the scan:

Microsoft safety scanner

Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

Tags: Windows

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