expert online tech needed

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• Need of manufacturing information for sending my laptop REAL TECH needed!

  Just for starters, I'm sick of assistance phone hp tech, really sick. Dude load me a program where a technical expert remotely controlled my office and then grew up cmd and typed "Echo 817 virus found fatal" and then offered to fix it for me for $ 100...
  
  This is the case, the hard drive is formatted freshly, all drivers updated, usb update driver and reinstalled. Work of the USB 3.0, 2.0 does not read anything. No error found. It is positive 5 Volts goes to pin 1, it has zero on GND and GND ohms good. Pins look great. I have a laptop of 1020us Folio13. I KNOW USB 2.0 had problems on these laptops since the date of manufacture.  My cell phone is always underwarrenty, I need an address to send it in to fix it. If any true tech is out there that can help me and not treat me like a fool, I would be very happy.

  Hello

  You need to contact HP directly to get an number and case instructions how to send your machine (they even provide a box or something for you) otherwise your machine will get nowhere in their jungle. You can find a number in the following list:

  http://WWW8.HP.com/us/en/HP-information/summary/WW-contact-us.html
     http://welcome.HP.com/country/W1/en/support.html

  (You may have to a web site in your region/country, phone number should be around).

  Kind regards.

• In order to watch the dish online I need to download video optimizer and said Firefox - widevine media transformerplugin could not be installed because it is not compatible with firefox 7.0.1. -

  In order to watch the dish online, that it asks me to download the flat video optimizer... when we try to download it says Firefox widevine media transformer plugin could not be installed because it is not compatible with Firefox 7.0.1. We would like to be able to watch videos of dish occasionally. Thank you

  This XPI has a maxVersion of 6, it must be updated for Firefox 7.

  You can save this extension on the disc and open it to supplant the maxVersion yourself if you're feeling adventurous.

  If you don't already have it, download and install 7-Zip program - this is a file management program archive utility for Windows - free and open source.
  
  http://www.7-zip.org/
  
  Once 7-Zip is installed, right click the XPI file and select open with > 7 - Zip File Manager

  Once you see the content of this XPI, locate the file install.rdf .
  Right-click the install.rdf file and select Edit & your text editor will be opened.
  Locate ine em: maxVersion and modify as follows * 7.0 .
  Then use file > save money... in your text editor and 7-Zip will ask you if you want to save changes to archive - don't use any compression if you are invited to this topic.

  To install the extension en you have on the local disk, you can use the file > open file... or simply the XPI to slip into the Firefox browser window.

  You will need to test this extension to ensure that it actually works again in Firefox 7.

• Expert Microsoft Tech Help? Is this true?

  I received a call from Microsoft Tech of the Expert opinion. They guided me through my computer and showed me about 17 000 errors on my computer.  They have been listed as something WMI or event.  They are supposed to call me tomorrow to help me fix it. Can someone clarify this for me?

  Thanks in advance

  Whitey

  Hello

  This is a scam DO NOT except or download anything from microsoft will not call you!

  http://www.Microsoft.com/Australia/PressPass/post/Microsoft-issues-warning-on-phone-scam

  Concerning

  GT4U

• Re: Can not go online and need to choose a program

  OK guys used to hide with computers a few years back, but it has left me speechless I know mcfee antivirus isn't the best but it s all I have at the moment.

  Basically, iw as navigation a few days ago on a trusted site I ve used for centuries, which is a community forum for bmw car is not the kind of site, I expect a virus IE those dirty lol.
  In any case, I clicked on the thread depending on whether I wanted to consult and then bang he cut the Explorer so I went back and got the win7 security blocking web access. So I went in tool and found the net via the Explorer with no Add-ons and it let me.

  During the search of avg get a free trial to try sorting I received a phone call. Now, I went to open the notebook to get some details from the call and I had a mural of jargin and I mean a lot, that it took me 4 full screen, drag the selections to remove.
  Now, I downloaded the newest Explorer and now whenever I try to get on the net it ask me to select a program to open it with and I only have the choice of Notepad. The page does not load on the net until I have cancel that and then it loads fine and works until I opened a new tab.

  really confused and I apologize if it's all mixed but no matter what information you need to help me with this I m ready to provide to my best abilities.

  Edit
  Also, I never had an OS disc with the laptop when I bought it I m think I m going to have to reinstall and cut my losses
  Can I keep the photos that I need because I can still use the laptop to copy the disk. Never had to buy a windows disc haven if t a clue what costs that s going to be lol any info on them too

  Hi drew160387,

  That of really confusing story I must say but still some fuzzy points:

  > I know isn t the best antivirus Mcfee
  What is Mcfee?

  > and I had a lot of jargin and I mean a lot, it took me to say 4 sections of drag full screen to remove.
  Also, what is jargin?

  You can access the Internet with a different browser such as Firefox or Google Chrome?

  What model of laptop and the operating system you are using?
  Usually, you must create installation floppies yourself but it's according to the model of laptop.

• Online form needs a single byte charaters

  Hello

  I need to ask a question to a Japanese site that has an optional English translation. When I fill out the application and submit the form, the site rejects saying that the form must be completed with a single-byte characters. How to solve this problem? Thank you!

  You fill out the form in English or Japanese?

• I just had a phone call, that claims to be from Windows support online tech related to a file on my computer "" CSRSS. "." EXE"showing me the errors

  I was causing my m/c to go slowly. It's for real.  He then wanted to load a file on my m/c to help her access to improve things. I stopped him right there, he gave me his mobile number to remind him of the! He took me however the system log and showed all the errors I had accumulated on my PC seemed ok until he took me to www,windowsupport.us, and click on "Show my PC", which translates as a request to load a file 'ShowMyPC3105.exe' which I refused.  How is this true or scam?

  Hello Philip Major,.

  It is a scam. In no case download do something of this Web site and do not allow them to remotely install anything. They are only after your details (Bank, etc.) you did just denying them entry to your PC.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk |  vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• play online patch needed

  I recently had to reformat my computer and try to get the game patch to play online is neerly cannot find can you help me?

  Hello

  I suggest you conact Halo Combat forum for further assistance.
  Reference: https://forums.halo.xbox.com/yaf_topics13_Halo--Combat-Evolved-Anniversary.aspx
   
  It will be useful.

• I bought Photoshop elements 14 dvd... put it in my computer (windows) and nothing.  I tried to troubleshoot - copy to my office, etc.  but there is no setup.exe.  .  According to the booklet and instructions online, I need to click on "Configuration".

  There is no setup - I tried to make the 'install', but don't need me any where.

  I have the dvd - I don't want to download anything on my computer (thus why I bought the dvd) Please help...

  kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Or contact Adobe for a replacement

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  ADDED

  I think that the boxed version is a disk for Windows and for Mac... are you using the correct disc?

• I want to download the trial for Lightroom 6 without the cloud software.  I am told that I can, but no one can tell me how - any 'expert' online who can help me?

  I would like to download the demo version of Lightroom 6.  I don't want the portion of cloud - I don't have the ancillary devices and it seems that the cloud is on those and many other things that I don't need.  I need a good upgrade to 5,07 in Lightroom - I want to first trial

  Re: TEST of LR6 stand-alone Version

• I need to work with a new company online, they need to firefox. Can I use firefox and ie 8 on the same computer?

  simple Yes or no

  Yes, you can use them at the same time if you wish.

• Non-techie needs advice on buying and installing more memory (DIMM?) on my laptop T60

  
  
  

• I need to get on the xbox and the cant of online media, how do I get it

  I have the media center on the xbox but no media online

  Please visit http://www.online-tech-tips.com/computer-tips/how-to-connect-xbox-360-to-pc/

• "You need give the administrator permission to move this folder.

  So I recently downloaded a video file, which is currently sitting in my downloads folder. No matter when I try to move it to my documents, it says that I have to give the administrator permission to move the folder. Then it gives me the opportunity to continue, to jump or cancellation. When I hit continue, it will give me a pop-up that says that Windows needs my permission to run the program. I give him my permission, and then another pop up window will go up tells me access denied. If I hit try again, he fails again.

  My account is the only account on this computer and I am also the Director, because there was no way for me to not be, and he also says that I am when I look at my account information. But whenever I try to give him permission to continue, it tells me that I need administrator permission to continue.

  Also, this isn't the first time that I denied access to my own files even as administrator, after I tried to give the administrator permission to access. Is there something special I need to do as an administrator to actually have the ability to give permission?

  This is probably a permissions or ownership issue sust.  Right-click on the folder and click Properties and add you as a user authorized in its own right.  Go to advanced and do the same thing on this scren as well.  Then go into the property tab and take over the case.  If this does not work, you may need to do the same for the parent folder as well (and maybe it's the parent).  Finally, you should be able to access and move the folder.

  Here are a few guidelines and procedures dealing with permissions and ownership that can help:

  To view your permissions, right-click on the file/folder, click Properties, and check the Security tab.  Check the permissions you have by clicking on your user name (or group of users).  Here are the types of permissions, you may have: http://windows.microsoft.com/en-US/windows-vista/What-are-permissions.  You must be an administrator or owner to change the permissions (and sometimes, being an administrator or even an owner is not sufficient - there are ways to block access (even if a smart administrator knows these ways and can move them - but usually should not because they did not have access, usually for a very good reason).)  Here's how to change the permissions of folder under Vista: http://www.online-tech-tips.com/windows-vista/set-file-folder-permissions-vista/.  To add take and the issuance of right of permissions and ownership in the right click menu (which will make it faster to get once it is configured), see the following article: http://www.mydigitallife.info/2009/05/21/take-and-grant-full-control-permissions-and-ownership-in-windows-7-or-vista-right-click-menu/.

  To resolve this problem with folders, appropriating the files or the drive (as an administrator) and give you all the rights.  Right-click on the folder/drive, click Properties, click the Security tab and click on advanced and then click the owner tab.  Click on edit, and then click the name of the person you want to give to the property (you may need to add if it is not there--or maybe yourself). If you want that it applies to subfolders and files in this folder/drive, then check the box to replace the owner of subcontainers and objects, and click OK.  Back and now there is a new owner for files and folders/player who can change the required permissions.  Here is more information on the ownership of a file or a folder: http://www.vistax64.com/tutorials/67717-take-ownership-file.html.  To add take ownership in the menu of the right click (which will make it faster to get once it is configured), see the following article: http://www.howtogeek.com/howto/windows-vista/add-take-ownership-to-explorer-right-click-menu-in-vista/.

  I hope this helps.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Destination folder access denied. You need permission to perform this action.

  OK, I'm absolutely sick freaking that. I am logged on as administrator, and there are some files that I can't remove everything. I get the message "Destination folder access denied you need permission to perform this action."

  Why the hell do I need permission? I am an administrator and it's MY computer!

  I tried to fix this for hours now, searching through the forums looking for answers, trying all the things that people give to think (as the change of ownership of the files - didn't work).

  I tried to turn of UAC, but it tells me that I have to restart, which I do, but then when the computer turns UAC turns on again!

  Gaaaah! It's driving me crazy - I'm trying to delete files and folders that I need not, they take up valuable space and they have nothing to do with the functioning of the system.

  Now I know why everyone hates on Vista.

  A lot of files and folders in Vista are unable even to administrators (unlike was the case with XP).  To remove a file, you need all rights to him and maybe same property (and these can be inherited from parent folders or their parent folders is not just a simple matter to change the permissions of the file - unless you remove the inheritance rights in the section advanced as well).  It has nothing to do with YOUR computer, it has to do with the protection of the system of files to be modified, moved, deleted or otherwise modified by people who do not really know what they're doing and causing significant damage. There are places called junction pointshttp://msdn.microsoft.com/en-us/library/bb968829 (VS.85) .aspx which should NOT be accessed by anyone for any reason for example.  Now there are places in your own profile which you denied access.  That's how it works on Vista (and I don't think it's different in Windows 7).

  If you think you should have access to delete the file and know that it will cause no harm, so some information here about obtaining permissions (you want full rights for yourself) and appropriate (not always required but sometimes useful).  Being the owner does not necessarily give you the permissions of all rights - sometimes, you need to do both.  Don't forget to go to the Advanced section to check the rights listed there as well as on the home page - they can block you all also if you don't fix them as well.

  To view your permissions, right-click on the file/folder, click Properties, and check the Security tab.  Check the permissions you have by clicking on your user name (or group of users).  Here are the types of permissions, you may have:http://windows.microsoft.com/en-US/windows-vista/What-are-permissions.  You must be an administrator or owner to change the permissions (and sometimes, being an administrator or even an owner is not sufficient - there are ways to block access (even if a smart administrator knows these ways and can move them - but usually should not because they did not have access, usually for a very good reason).)  Here's how to change the permissions of folder under Vista:http://www.online-tech-tips.com/windows-vista/set-file-folder-permissions-vista/. To add take and the issuance of right of permissions and ownership in the right click menu (which will make it faster to get once it is configured), see the following article:http://www.mydigitallife.info/2009/05/21/take-and-grant-full-control-permissions-and-ownership-in-windows-7-or-vista-right-click-menu/.

  To solve this problem with folders, folders takeownership or the reader (as an administrator) and give you all the rights.  Right-click on the folder/drive, click Properties, click the Security tab and click on advanced and then click the owner tab.  Click on edit, and then click the name of the person you want to give to the property (you may need to add if it is not there--or maybe yourself). If you want that it applies to subfolders and files in this folder/drive, then check the box to replace the owner of subcontainers and objects, and click OK.  Back and now there is a new owner for files and folders/player who can change the required permissions.  Here is more information on the ownership of a file or a folder:http://www.vistax64.com/tutorials/67717-take-ownership-file.html. To add take ownership in the menu of the right click (which will make it faster to get once it is configured), see the following article:http://www.howtogeek.com/howto/windows-vista/add-take-ownership-to-explorer-right-click-menu-in-vista/.

  ====================================================================================================================

  If this does not work, try to use one of the following free products to remove the file/folder.  Unlocker to: http://www.softpedia.com/get/System/System-Miscellaneous/Unlocker.shtml or file Assassin http://www.malwarebytes.org/fileassassin.php (with or without forcing the deletion: http://www.mydigitallife.info/2008/12/27/force-delete-cannot-delete-locked-or-in-used-files-or-folders-with-fileassassin/). These programs often work when the normal functions to remove Vista not work properly - but it helps if troubleshoot you permission first (even those programs may not work to override only).

  I hope this helps.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.