Explore Microsoft windows problem

Most of the time I use my computer, so im on the internet or do anything, the taskbar suddenly stops working.  Volume stops working, I can not open anything I've minimized in the taskbar. virtually the entire taskbar stops working.  However, I have no problem putting online or using the desktop computer, I am able to do everything except using the taskbar.

When this happens I usually just keep clicking the taskbar frozen to see if something pops up that can help me and a pop of small windows saying "Microsoft Windows Explorer has stopped working" and then it gives me 3 options:

(1) close the program and restart windows Explorer

(2) close the program

(3) wait for the program to respond

I clicked on the arrow of additional details and this is what you see:

Problem event name: AppHangXProcB1

Application name: explorer.exe

Application version: 6.0.6001.18164

Application timestamp: 4907e242

Hang Signature: 7ce1

Hang Type:                                          128

Waiting on the name of the Application: svchost.exe:AudioClientRpc

Pending on the Application Version: 0.0.0.0

The system version: 6.0.6001.2.1.0.768.3

Locale ID: 1033

Signing of additional blocking 1: 9224369711237709974176f646a5196a

Signing of additional blocking 2 c: 468

Signing of additional blocking 3: 71d6ea8e4ad720a5ad18e97b12e7e122

Signing of additional blocking 4: 7ce1

Signing of additional blocking 5: 9224369711237709974176f646a5196a

Signing of additional blocking 6 c: 468

Signing of additional blocking 7: 71d6ea8e4ad720a5ad18e97b12e7e122

What can I do to fix this? Any help will be appreciated

It seems that explorer.exe does not respond because it is waiting for svchost.exe:AudioClientRpc.  What I've read, the most likely problem is a problem with your audio drivers, software or firmware.  I don't know why it affects the taskbar, but you're not the first person to have this problem.

Do you know when this problem started?  Try a system restore to a point in time BEFORE the problem started.  Here is the procedure: http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/.  Don't forget to check the box to show more than 5 days of restore points.  If the first attempt fails, then try an earlier point or two.  NOTE: You will need to re - install any software and updates that you have installed between now and the restore point, but you can use Windows Update for updates.  If you can get in front of the problem, it is perhaps the easiest way to solve the problem.

If this does not work, go to Device Manager by going to start / find and type Device Manager and enter and then double-click on the program icon that appears.  Check each device to a red x, yellow! or white?  These identify devices with problems probably (drivers, but also of conflict or something else).  Click on each for more details and troubleshooting tips.  If you need to get the drivers, software or firmware (and you should be for all of your audio devices), get the computer dealer or the manufacturer of the device (NOT of Microsoft Updates).  Be sure to get the right ones for your specific device and your specific version of Vista.  In fact, you must disable automatic updates in Windows Update driver as follows: http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/. (I suggest you do that now while you think about it so you don't forget to do it later - it can make you save a lot of headaches down the road). Follow these steps to get the drivers: http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm.  Once you have the drivers, you can install them via the Manager device as follows: http://www.vistax64.com/tutorials/193584-device-manager-install-driver.html.

I hope this helps.  Please post back and let us know what is happening in all cases.

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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