Microsoft Windows Explorer 8 update: KB967715 constantly reinstall OS - Windows XP

I rebooted my computer Dell 4 times and after I reload everything...  The Explorer of Windows 8's and automatic updates...  The history shows KB967715 as file being properly installed... but after I reboot - windows Explorer 8 automatic update attempts to reinstall the KB967715...  As I said I have formatted the hard drive, it rebooted from scratch, and the only problem I have is this stupid 'Auto Run' KB967715 problem... I even deleted my system - but then the automatic update reloaded it...  I did some research and he said it might be a malware - but since I rebooted the system 4 times - IF it is malware - then, it comes from the sender (Microsoft)...

How can I solve this problem?

Fleetcommo

Assuming WinXP SP3...

1 download/KB971029 manually install & restart: http://support.microsoft.com/kb/971029

2 stop the automatic updates service:

Start > run > services.msc (enter) > [OK]
Double-click Automatic Updates > click Stop
(Stopping the service will take a moment)

3. delete the contents of the download folder:

Start > run > %windir%\SoftwareDistribution (enter) > [OK]
Open the download folder and delete its content
Close the window.

4. go to http://windowsupdate.microsoft.com . Select CUSTOM and allow the analysis to be performed. Uncheck the box/deselect KB967715 and hide ("don't show me this update").

5. start the automatic updates service:

Start > run > services.msc (enter) > [OK]
Double-click Automatic Updates > click Start
(Starting the service will take a moment)

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

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    For results of Chkdsk
     
    You can ignore this if you performed the first series of commands again.
     

    Click on Start - Control Panel (and select Classic view in the left pane) choose Administrative Tools and then Event Viewer , and then look at the Application and the System will connect (under Windows logs) for entries.
     
    Look for EventID is 7 and Source disk
    Look for EventID is 11 and the Source disk
    Look for EventID is 50 , and the Source is disk
    Look for EventID is 51 and Source disk
    Look for EventID is 52 and Source disk

    Look for EventID 55 and Source is NTFS
    Look for EventID is 130 and Source is NTFS
    Look for EventID is 134 and Source is NTFS
    Look for EventID is 137 and Source is NTFS
    Look for EventID 1001 and Source is Autochk
    Look for EventID 1001 and Source is Winlogon
    Look for EventID 1001 and Source is WinInit
    Look for EventID 1001 and Source is Chkdsk
    Look for EventID is 26212 and Source is Chkdsk
    Look for EventID 26213 and Source is Chkdsk

    Look for EventID 26214 and Source is Chkdsk
    Double-click the entry for more details on this entry.
     
    PS 7 and 55 are auto repair codes where windows repair disk errors silently on the fly. 52 is the SMART warning.
     
    If the results are transferred to the startup time events logs chkdsk, then the results are probably in the following file c:\Bootex.log. This file is removed when the results are placed in the event logs.

     
    For the results of the SFC
    Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).
     
    findstr/c: "[SR] cannot" %windir%\logs\cbs\cbs.log|more "
     
    It will be able to see which files are corrupted.
     
    To see if there
     
    findstr/c: "[SR] repair" %windir%\logs\cbs\cbs.log|more

     
    There are often false positives for small text files that Windows uses like settings.ini and desktop.ini. Ignore these.
     
     
    You say that you have had continuous problems. But if you want to jump the gun to fire a bit.
     

    More details about the error

    To decode 0 x 80070002. X 0 means that it is a hexadecimal number, 8 , error, the first 7 means it a windows error and the rest of Eastern 2, the number, the Windows error.
     
    To search for the error message we need to decimal format. Start the Calculator (Start - All Programs - Accessories - calculator) and choose the menu display - scientific, then the menu display - Hex. Enter 2 Menu display - decimal. It will say 2.
     
    Start an command prompt (Start - All Programs - Accessories - command prompt) and type
     
    net helpmsg 2
     
    and it will say
     
    The system cannot find the specified file.
     
    Use Notepad to search for FATAL and and the specific error code (for example, 80070002) in C:\Windows\Windowsupdate.log.
     
    Windows errors (smallish numbers) and COM HRESULT values (in general, but with exceptions, start with an 8 as 0 x 80040154) are defined in WinError.h, except 8007nnnn where you are looking for the error Window number it contains.
     
    As a general rule, Windows errors are less than 65 535 (0xFFFF). Errors from 0 x 80000001 are HResults Component Object Model (COM). Errors from 0 xC0000001 NTStatus results.
     
    NTStatus errors (usually, but not always to start with a C as 0xC0000022) are defined in NTStatus.h.
     
    the .h files are the best source because it includes the symbolic name of the error that can give clues such as the source of the error
    . FormatMessage does not have the symbolic name as the description.
     
    You get these files by downloading the kit of Development Platform (that's gigabytes)
     
    If you just want the two files I have them on my skydrive so I can reference anywhere I want.

     

    Run Microsoft Fixit

    Microsoft has a range of automatic programs to solve common problems. To see Windows Update problems

    http://support.Microsoft.com/mats/windows_update/en-us

    For the visit of the list the most comprehensive

    http://support.Microsoft.com/FixIt/en-us

    When you choose to download, choose the option to run on another computer. You can then save it to a folder on your hard drive. Open the folder, open the folder fix this laptop and run Run Fix It. It will contain all 27 FixIt.

    Which helps with Windows Update.

    The system update tool

    Also run the system update readiness tool

    For 32-bit Windows

    http://www.Microsoft.com/en-US/Download/details.aspx?ID=504

    For 64-bit Windows

    http://www.Microsoft.com/en-US/Download/details.aspx?ID=1540

    To view the results click on start - all programs - accessories - right click on command prompt and choose Run as administrator. Type (or copy the below line and a line empty below and right click in the command prompt window and choose Paste).

    Notepad %SYSTEMROOT%\Logs\CBS\CheckSUR.log

    Repair and defragment the database

    Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).

    Esentutl.exe /p c:\Windows\SoftwareDistribution\DataStore\DataStore.edb

    Esentutl.exe /d c:\Windows\SoftwareDistribution\DataStore\DataStore.edb

     
     

    Each of the three towers of programs, services, and drivers in increasing amounts. So restrict the possible culprits.

    Clean boot

    Click Start - all programs - Accessories - run and type
     
    msconfig
    
     
    Then go to the Startup tab uncheck everything. Then go to the Services tab check hide all Microsoft Services and uncheck everything that is left.

     
    Reset. If this resolves your wake problem ½ of services / of startup items until you find that one.

    Tip clean boot

    If the above does not help.

    Download Autoruns http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

    Start the program by right-clicking and choosing run as administrator and click on the menu Options - Filter Options and check hide Microsoft entries and disable include the empty slots. Uncheck the box just to the left.

    Reset. If this resolves your wake problem half of the items until you find the one that.

    Safe mode

    If the above does not help. Windows Update does not work in safe mode.

    Use safe mode with Networking if you need internet access.

    Click Start - all programs - Accessories - run and type
     
    msconfig
    
     
    Go to the Startup tab, and then click Start secure (also check network if necessary). Reset. Come back here and uncheck the box secure start to return to normal mode.
     
    or
     
    If your computer has a single operating system installed, repeatedly press the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again. [Correction to start - Help and Support]

     
     

    Determine the Version of Windows Installer

    Windows Vista comes with version 4. Version 4.5 is available for download. To determine the version,

    Click Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type

    msiexec

    If you have Version 4.5 try reinstalling from

    http://www.Microsoft.com/en-AU/Download/details.aspx?ID=8483

    If you have Version 4 continue with the other steps below.

    Reregister Windows install

    That you re-register Windows Installer.

    Click Start - all programs - Accessories - right click on command prompt and choose run as administrator. Type


    regsvr32 c:\Windows\System32\msi.dll
    regsvr32 c:\Windows\System32\msihnd.dll
    regsvr32 c:\Windows\System32\msimtf.dll
    regsvr32 c:\Windows\System32\msisip.dll
    msiexec/reg

     

    FixIt

    Microsoft has a range of automatic programs to solve common problems. To see Windows Installer problems

    http://support.Microsoft.com/mats/Program_Install_and_Uninstall/en-us

    For the visit of the list the most comprehensive

    http://support.Microsoft.com/FixIt/en-us

    When you choose to download, choose the option to run on another computer. You can then save it to a folder on your hard drive. Open the folder, open the folder fix this laptop and run Run Fix It. It will contain all 27 FixIt.

     

    Reinstall the Services registry entries

    Download MsiServer_Vista_32.reg from https://skydrive.live.com/redir?resid=E2F0CE17A268A4FA 121

    Click Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type Regedit menu and file - import , import the MsiServer_Vista_32.reg.
     
    Reset
     
     

    Restart the Service and dependent services

     
    Click Start - All Programs - Accessories - right on command prompt and choose run as administrator.
     
    SC start DCOMLaunch
    SC start RpcSs
    Start msiserver sc config = request
    SC start msiserver
     
     
    .
    --
  • Impossible to install Windows Vista updates, tried to reinstall so

    This problem started two months ago. Vista does not install updates. Technical support told me to reinstall vista. I made and went on the vista update. Now I'm back to the same scenario. All download updates but do not install it. I'm not ready to re - install vista again because it took a month to re - install all my software.

    * original title - vista will not update even after reinstalling. *

    Hello

    see if that helps to fix:

    How to reset the Windows Update components?

    There is also an automatic 'fix - it' here

    http://support.Microsoft.com/kb/971058

    Also, try to put the KB numbers in the search on the link below and then manually download the

    http://www.Microsoft.com/downloads/en/default.aspx

  • HKOU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.wms\ also wmd\ and wmz\

    When I scanned my computer in safe mode with the Windows Live OneCare safety scanner. Edition of Vista. I had three errors that could not be removed: HKOU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.wms\ also wmd\ and wmz\

    My computer is very slow, but updated for security programs. I ran several scans which show nothing. I have also cleaned cookies, history and cache and ran a spyware.

    If these files do not appear in Autoruns, they are not running on your system and take so no resource performance.  You can also see the Task Manager by pressing CTRL-a: t - DEL and check open applications and open the process to see one of them appear.  If this isn't the case, then it proves once again that they are not taking up all the system resources and slow down your system.  I cannot know what they are, but to be slow down your system, or affect the performance they need to run, and if the foregoing shows that they are not then you're fine.

    I hope this helps.

    Good luck!

    Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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