Explorer crashes, but it's not all

Hello

I'm pretty used to my PC troubleshooting, but this time I'm completely blocked.

Windows Explorer (under Vista) is suspended permanently. What I don't, try right-click on a file, copy a file, and when I do nothing at all.  I first see the little blue circle and the background disappears. If I click anywhere on the desktop then I get "Explorer not responding". This message box allows me to choose between the wait or stop to explore. As I seem to have to wait forever I chose to stop after which Windows starts looking for a solution, but that never he get one, I'm canceling.

It is so bad that I can not evens run as administrator command prompt which makes things even more difficult. For example, I can't run sfc/scannow.

As this happened after an update of Windows, I thought I would quickly restore to a restore point. However, when I run rstrui.exe it just sits there. I can see the process in the Task Manager, but nothing happens. Once, after a long wait of time in safe mode, the Restore Wizard became available. I chose a restore from before the crash, but apparently that didn't solve it. I regret goes no further in the past because I've never managed to get the Restore Wizard to appear again.

I read on the internet (iexplore seems to work although I see several IE icons in the taskbar while I don't have a single open window) should I try to clean the registry. I used Glary registry repair tool (installed on USB via another PC, I can not install anything at the moment), but it always gets stuck. A few small categories can be analyzed and repaired, but on the most important parts of the registry, the application simply crashes.

I also read that I have to scan my PC for viruses, but I have Avast installed as well as Windows Defender. I tried to perform an online scan, but you always seem to have something that I can not install. Run a full scan of Avast does not work either. Shortly after the start, the program crashes (or becomes very slow).

So what's left to do? I can't restore, I can't clean the registry, I can't launch the administrator command prompt. I seem to be completely blocked.

Hi Rob, thanks for your help.

I was already resigned to reinstall Vista and wanted to copy a number of files from my external hard drive internal HD that is constantly connected to the PC. I noticed that I could open the window of the Explorer to the C: drive (internal), but the window of a drive D: (external) remained inactive. So I unplugged the external hard drive, and now everything works again.

I thought it might be useful for you to know about it.

I'll start testing now with HD on another PC.

Best regards

Peter

Tags: Windows

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