Export colors do not match file HAVE

I hired a company logo design to make a logo, and they did a great job.  They provided glimpses TIVE of their work at every stage of the review, but when I arrived the last file HAVE all dark blue coloring was a blue light.  All other file types that they exported (PNG, JPG, PSD, etc) had dark blue colors, but the SVG vector files both HAVE differed.  I opened the vectors in Illustrator and Inkscape to check.

The problem is they say it is no way the file HAVE is different, and I don't know enough about Illustrator to see if they have some kind of plugin change or strange color of color palette.  They want the money to 'fix' the file, but I'm afraid that their dose will not get better because looks that they cannot even see what is happening with their computers.  I tried two installs own on two different computers to verify that I am not crazy =).

Any suggestions?

Your color calibration is different / you use none. Previews have been standardized in sRGB, the vector files contains the original color profile. Or they did something wrong at their end by not calibrated first job...

Mylenium

Tags: Illustrator

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