External DELL GP60N USB DVDRW drive will not play DVD

Hello

I have a new Dell Inspiron 3531 with Windows 8.1.  The laptop came with an internal DVD/CD drive, so I bought a Dell GP60N external USB DVD - RW Drive.

When I put a DVD in the drive that the laptop recognizes it is there, but will not play regardless of how I set the automatic run settings.

I also searched drivers see if mine was outdated, but not found to contribute to the situation.

Any help from the community will be greatly appreciated.

Thank you

Heath

Default Windows can not decode DVD video, so you will need some reading software...

Usually, when you buy a DVD player/burner, you get with it, WinDVD or PowerDVD software for video playback and some other software if the device may also burn discs... UNLESS the material was an OEM version, which normally does not come in a box like the commercial version, then you normally get nothing...

So for now the easiest thing is to connect the drive to the laptop and then insert a DVD into the drive. Go to the Explorer, and then right-click the DVD by selecting drive open. You should now see two folders AUDIO_TS and VIDEO_TS. This indicates that Windows sees DVD disc material correctly and that he also sees the files in the DVD itself... Nothing wrong up to now...

Now, go into the VIDEO_TS directory where you should see a bunch of files, a bunch of. BUP. IFO and. VOB files. The. VOB files contain the video code CSS while the. IFO files contain orders for DVD to play appropriate video channel (flow). Normally, the. IFO and. VOB files will have an affair with some reading software and double click on the VIDEO_TS. VOB file will launch the player. If the player is associated. Can manage files IFO CSS encoded DVD, playback will begin and you will hear the sound and see some video... If you have a drive associated with these types of files, usually autoplay will kick and the reading starts automatically on insertion of the DVD in your drive... But if you double-click and there is no software associated with this file extension, so there is no software associated with these files and you can't watch your DVD...

But as mentioned, Windows does not capable by default DVD playback software, so you will need to install a DVD playback software... One solution is to contact the company (Dell?) who provided the external DVD player and ask them why you do not have the comercial DVD reading and DVD software of engraving that you expected would come with your hardware, they can predict it you if she should have come in your package, or they will tell you where you can download it from...

If they won't help or they say it was hardware OEM and that it did not come with software, then consider using VLC to play your videos, as the software is free open source of quality. This page explains how to use VLC to play DVDs in Windows 8... You can also use ImgBurn for burning CDs and DVDs (not blindly just click on the buttons of large download on this web site because they are advertisements for * you need not, simply the page to the section of news where you have a download link)...

Tags: Dell Drives

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