My D: drive will not read DVDs

Similar Questions

• My E drive will not read the DVD-RW/DVD-ROM

  So here is the problem
  I have a vista Home premium 32-bit with sp1 computer laptop
  who will not read DVDs or games that are in DVD-ROM format (specifically, the game command andConquer 3: Tiberium Wars)
  but it will read the games more alumni who are PC - CD (such as Command and Conquer: Generals) well it will nt installs successfully

  I tried to clean my computer and reinstall using operaing system came with my laptop drive, but the drive E may not even read that
  the CD turns, stops, turns, makes a strong ' loading ', but stops then
  nothing happenes
  I restart my PC with the CD in there because he says I'm supposed to o, but nothing happens, my restartes just PC normally

  Help, please

  Hello, tyINtrouble

  The device is listed as a DVD player?

  You can check by clicking on start, click computer, and to check the label of the hard drive, he may mention DVD or DVD - RW etc.

  You can also check your connections are secure.

  If possible, you can try to test the drive in another machine, or another drive in your computer to see if it works properly.

  If your hard drive and DVD/CD player are on the same parallel cable connection, it can cause problems as well.

  We can't wait to hear back on your part.

  David
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• SD-R2312 will not read DVD or CD in Tecra 8100

  My DC - ROM drive (SD-C2302) died. I bought a second hand SD-R2312 indicating various Web sites should work. I installed the connector of the previous disc and put it in the Tecra.
  The Tecra struggled to recognize the drive but remove and reinsert the drive sets. Device Manager recognizes the drive SD-R2312 and reports that it works correctly.
  However, the drive will not read anything. It vibrates far and finally tells me that the disk is not formatted. I tried pressed CDs and DVDs and burn CDs and DVDs (all - R). These are all the discs that can be read on my other machine.
  So, please:
  What can I do to make it work (and where can I get the update of the drive/firmware/BIOS)
  or is this idea a waste of time, in which case, how will I know what CD drives are compatible with the 8100.
  Thanks for any information.

  Hello

  You can find updates on the Toshiba support page
  _eu http://eu.Computers.Toshiba-Europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=eu&ID=Support_Homepage

  But as you can not read any disc, I think that your drive is defective.

  Good bye

• Satellite P10: The drive will not burn DVD

  Hope someone can help me,

  I have a Toshiba Satellite P10 and have just received some photos software, burning
  But my drive will not burn DVD, I try with discs DVD - RW which must work my laptop.
  What is happening is when it comes of the burn on the part of the disk of the process he starts, but it fails.

  I tried to burn it with Nero, but even if I burn OK on any CD discs with this software it will not work on DVD discs. It's really annoying because when the burning process it fails so that it makes the DVD - RW disc seem curupt and then my drive has problems mounting the disc to try a deletion once more.

  I have the Nero log file failed
  Done if it's any help to anyone.

  A big thank you Michael.

  Hello

  What about different DVD media? Have you tested the media DVD-R or DVD + R common?
  Have you tried different brands of DVD?
  I can't give you a properly answer why the drive can't burn your DVD - RW, but to my knowledge not every media is supported by the player.
  So I think you should check different DVDs.

• Combo CDR/DVD SDR2102 drive will not read CDs or DVDs

  Hello

  I have a mobile Ergo Elite 4.
  The hard drive crashed and I bought a new one.
  I have loaded windows XP by using a boot disk but cannot get the Toshiba SDR2102 CDR/DVD combo drive to work. I had to load windows on via USB
  using a USB port.

  I can see the drive in windows Explorer, but it will not read the CD or DVD.
  I looked in the Device Manager, and it came with no warning mark.
  I tried deleteting, re-startup and he's back in the Device Manager.

  I'm trying to find a better driver, but it says that I use the best driver.
  I tried various Web sites using sand everywhere tells me that I do not need a driver for this drive.
  What I do, it seems as if the Combo driver is recognized but it will not be read whatever it is inserted, he said only: insert the disc.

  Does anyone know what I can try? or know where I can get drivers for it or software to test the drive?

  any help would be appreciated. :-(
  Some.

  Hello

  You n t need a special driver for the CD/DVD drive.
  CD/DVD players use the current Microsoft drivers already contained in the Windows operating system.

  In my opinion, you should first test different types of media. Please note that not all CD or DVD s are compatible. Distribute readers can't handle bad quality mediums.

  But we shouldn't t rule out a risk of hardware malfunction.
  Disk failure and you may wish to contact your dealer for a replacement.

• Optical drive will not read anything else professional films

  So, I am owner of a 2012 MacBook Pro 13 ". The computer comes with Intel Core i7 processor and has the maximum of 8 GB of Ram. The problem is that the optical drive that is built into the computer will read nothing else done professionally movies. It can read disks of movies like the Lord of the rings and Wargames, to name a few, I tested, but it will not read any DVD-R disc or to a CD. I tried the CDs as Metallica music... And Justice for all after try in another computer and a radio and get good results when it just won't play on my Mac.

  I have had this problem in the past , but at the time the optical drive not read anything at all. This occurred in early December and I fixed it on 20 December. To solve the problem, I went to the Apple Store and they can Reset the P - RAM. The Apple guy he told me to make sure to disable every night. I did this because it's what I did in the past. After that, I was able to play any CD or DVD and burn them. I also tested it every two weeks by playing a DVD in there to check that it still works. But I discovered that it was broken again when tried to insert a DVD-R to burn things on it and the computer only it spun and then ejected it. I've known this current problem since around mid-April.

  I did some research on it and what I have read I believe that I must buy a cleaning disc and run it in my optical drive to clean the lens of the eye out, but I don't understand how I am able to read some disks and not others if that is the problem.

  Can I take it again in the Apple Store and get it looked like or should I buy a cleaning disc and run it through my optical drive, and then decide what to do next? I'm in no hurry to get this problem fixed because my guarantee does not expire until the end of July this year.

  I don't know why you want to put some words in BOLD and a few words in normal font. Frankly I find it a bit annoying when someone does something like that, but oh well... what you could do is to try a cleaning disc (the one with little brushes this topic) or a good breath of air compressed. In addition, some brands of DVD - R Virgin do not work as well as others. I found verbatim to be good, maybe maxell or Taiyo Yuden. Your mileage may vary...

  If this still does not work, feel free to zap the pram x 2-3) and do an smc reset. Shut down the computer, plug power adapter, hold down the left shift, control, option, and button works / stop for about 45 seconds, let go of all of them, then press the power button to restart. If none of this works, then by all means to make a genius bar appointment and bring it in to your local Apple store. Hey, if you have an extended warranty, might as well use it, right?

  Good luck

  JB

• Workstation XW8000 with XP recognizes the new DVD player but will not read DVDs

  I just added a DVD player for my HP xw8000 workstation. It is being prepared to try installing Windows 7. Windows 7 Upgrade Advisor says that my machine calls brilliantly... all green. Also, because many new software products are released for MSDN on DVD, it is necessary for me to be able to use this DVD ROM.

  I installed the DVD drive is recognized by WinXP Pro with all the latest service packs. Shows up as drive E in Explorer, it appears as a CD ROM In Device Manager it is listed as E - IDE DVD - ROM DVD-8212. However this player will not read a DVD!  I tested the DVD media in another more recent machine and it reads very well in a same DVD ROM.

  Is there something wrong with the xw8000 it cannot read from a DVD ROM drive?

  Thanks for any help.

  Weird that you receive notifications by email of responses. Usually, this is the default setting. When you type a response, it is usaully a box that is checked to receive notifications by e-mail. (Top right)

  I agree, the DVD player seems to be defective. It should work with only Windows drivers. The only additional files that you need would be to play movie discs, etc.

  Are your jumpers on both drives positioned same_If the cd drive is jumper as master, the other slave as you. If the other player is cavalier CS (cable select) the dvd player must be linked, CS. I think most of the HP machines are CS. Try that to see if it solves. If this isn't the case, maybe time to try another drive.

• Why the SD-R6112 drive will not read the table of contents through DVD Decrypter?

  Why the hell used my reading of DVD-ROM/R/RW Toshiba SD-R6112 the TOC through DVD Decrypter?
  She normally does! I use nero, Decrypter, DVD Shrink, and even Windows medai Player 9 series.

  It was working fine 2 days ago now pfft, will not work. Everything in the settings of the device checked, said everything works properly without conflicts. I unloaded the driver and rebooted then loaded it, same problem. I tried a disk driver that came with my laptop and is responsible, it is very good, so I take this CD work correctly, but won't load DVD. With DVD Decrypter, it says: could not retrieve the table of contents.

  There must be a solution!

  Hello

  Are you trying to make illegal copies of DVD? ;)

• CD / dvd drives will not read / write to any disk

  Hi, can someone help (first timer) I have two cd/dvd drives will read / write to disk get them all is a window pops up asking me to insert the disc. all my drivers are up to date, my Device Manager shows two active drives and works correctly, I use service pack 2 and I have installed a new software/hardware. my computer is a dell XPS 420 that is now three years old and this is the first time that I had any problem that I have not been able to solve. Help!

  Hello

  Its not unusual for the same problem have an impact on both drives, in fact its very common.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps and happy holidays!

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• my cd/dvd drive will not read or burn.

  When trying to burn a cd it just telling me insert blank disc, but there is already an in

  Hello

  Used speed, the actual brand of discs, burning and if file Live or mastered all come into play.

  You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
  Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
  correctly.

  Burning at low speed, or by using the master could help. A CD/DVD cleaner might help.

  CD/DVDs have a tolerance + - and your can read/write on the edge outside these discs
  tolerances. They may be delivered, but it is generally more economical to replace the disk.

  Several good info here:
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
  http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014

  ==================================================

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  --------------------------------------------------------------------------------------------------------

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Toshiba cd/dvd drive will not read or eject or anything like that!

  Cd/dvd driver for my Toshiba laptop will not work. It lasted about a year, then he became gradually sporadic to read/write or ejection and by last winter, he stopped all together. I've uninstalled and reinstalled the drivers for it, and in Device Manager, it says that the device is functioning normally; every once in a blue moon it will suddenly eject, but then if you put something in nothing happens, even not with the original disks. With the repair utility, it says something like unreadable media, at best. I'm a little confused as to what is happening here, so, what steps should I take to verify if it is indeed the drive disc or something in the software?

  Thanks, Bruce

  Hello

  You may need to check with Toshiba Support, documentation online & drivers and their forums
  for problems known.

  Toshiba - Forums
  http://laptopforums.Toshiba.com/

  Toshiba - Contacts
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/navShell.jsp?CF=su_contact

  Toshiba - drivers - access your model
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp?NAV=download

  Toshiba - Support
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp

  --------------------------------------------------------------------------------------------------------

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Matshita DVD RAM UJ850s ATA optical drive will not read burned media, running Vista

  * original title - CD/DVD unit read not "burned" cd *.

  Hi, there are about 6 weeks, I had to do a recovery because a virus in my PC, the problem is that now the optical unit reads no CD, it reads 'original' CD, DVD (original and burned) but not burned CD specially those who have programs on them, could be a driver problem, but so far I have not been able to solve the problem , and I m not sure the original driver are in Sony's site, or any other Web site.

  PS the thing Burns CD and they can be read after that that they were "closed".

  I have a VAIO VGN-N330FH, running Vista Home Basic 32 bit (Spanish), the model is a Matshita DVD RAM UJ850s ATA Device.

  Hello

  You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
  Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
  correctly.

  Burning at low speed, or by using the master could help. A CD/DVD cleaner might help.

  Brand of the CD or DVD drive can also be the problem. Low quality (cheap brands) are always problematic.

  CD/DVDs have a tolerance + - and your can read/write on the edge outside these discs
  tolerances. They may be delivered, but it is generally more economical to replace the disk.

  Several good info here:
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
  http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014

  ===========================================

  This troubleshooting could not help if there is alignment and/or wear issues however it
  a shot.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://Club.myce.com/F61/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• CD/dvd drive will not read/burn CD

  Dell Dimension 4700 w/TSST CDRW / DVD TSH492B

  Originally, the PC does not recognize even the original drive. (Not sure what happened there...) Then I followed your "5 steps", open the PC and unplugged and reconnected the cables power and data, in Regedit, F12 and F2 and now the drive will read CDs of music via Itunes, but the habit of reading a photo previously burnt cd. It won't burn a cd. (I burned before CD on this PC)

  When I put in the cd, I hear he's trying to 'catch', but only about 3 waves of tours then... nothing. I have Sonic RecordNow software (supplied with the PC) of engraving and HP photo software and recognize that there is a blank cd - r in the drive D: ready to record.

  (I'm pretty computer) But I am confused as to why it won't read or burn. I am due for a new disk? I would be surprised that we have not much used because again a few years ago, we bought the Dell. (I've never even played a DVD on it) For most of the picture and music CD.

  
  

• Satellite M30: the drive will not read or burn a dvd - rw - Xp SP2

  I have my carpet and M30 * one dvd not read or burn dvd - rw. Tried driver implemented to date, but without operating. Help, please!

  Hi Khalifa,

  Until you can play a DVD - RW on your M30 the DVD must be finalized. In order to record on a blank DVD - RW the drive must be formatted first (using something like Nero INCD). If all goes well, then you should be capable of both wathch and burn DVD - RW discs. :-)

  Kind regards

• CD/DVD drive will not read CDs in Equium A100-147

  Any ideas?

  Just had to use the restore disc. Now, do not read CD but DVD are OK.

  What type of CD? Music, data or movies?